This branch has very poor customer service, they hardly answer phone, staff not knowledgeable, I was on put on hold and shuffle from person to person for 1 hours, no help provided to open simple account. No guidance, went to other bank, was able to open account in 15 minutes.
December 2024
Not a great service! We have a death certification, original POA with notary etc. still reject. Unfriendly there and not helpful
December 2024
EXTREMELY poor customer service and lack of care for other people’s time!! Where’s the courtesy in that?!