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“Even though we have been working together for a short time, it is an intermediate warehouse that I like very much. They provide reliable and quality service. Customer service is also really nice and caring. I plan to work together for a long time.”
“Hello, I just want to say THANK YOU very much for your service. Three weeks ago I was sending two parcels to my mom to Kazakhstan. My packages arrived safe and sound on the due time. As I am looking for continuous cooperation, I will keep using your service and I will definitely recommend Roxolana for excellent performance!!!”
“Staples of Succasunna is a great place for all of your office needs. Wonderful customer service and efficient processing of all orders. Convenient to drop packages off and the coupons can be applied to household cleaning supplies on your list. Last year, I purchased a new desktop. The associate walked me through the decision making process and set everything up for me. I highly recommended this store.”
“I must be in the Chester UPS Store once a week minimum. They're always nice and very accommodating. I popped in there today to return something straight from the gym. I had no wallet, credit cards, cash - nothing. Normally when I'm returning to sites such as Amazon or one of the Asian sites it's free they cover the cost of returns. This time in particular I had so many small boxes they needed to be contained in one large box, and I really didn't feel like going home and finding a box that would facilitate so many smaller boxes, nor did I have any money on me - fiat or otherwise - to pay for one of their boxes. Now I don't want to get anyone in trouble, and I will absolutely go back and pay for the box that this young gentleman "waved" for me "this time" he could very well have not done this, and again if this gets him into any sort of a bind; I will without question return and pay for whichever receptacle that he "waved" for me. This is how customer service is supposed to work! I believe his name was Matt, or potentially Kevin. Whatever the case may be, he is an asset to the UPS Corporation and more specifically that Chester location. If for any reason this puts his job in jeopardy - which I doubt it will - I will without question hire him. I say all this to say, thank you to that young man for keeping my day convenient, and being a little flexible, which is essential in business. So again, thank you sir, I owe you one!
*Edit* upon further investigation ( I returned to the store today) there is no David or Brian that works there. There is a Kevin or Matthew, I have to assume it was one of these young gentlemen. So, my fear of potential retribution from their boss essentially gives them both plausible deniability. Anyway great store great service! Thank you again my friend, I'm quite certain I'll see you again and we'll get this name thing straightened out.”
“Outstanding assistance with buying a new computer and setting it up so that it was plug and play when I got home. Great technical staff at this venue as well as two good store managers. There were two items that should have been brought to my attention when the features of the computer were discussed. One the unit did not have a disc drive and two the mouse and keyboard were not wireless. I still would have purchased the computer, but those items were surprises.”
8:30AM - 6:30PM
161 Center Grove Rd, Randolph
Shipping Centers
“Easiest Amazon return ever! First time visit today; Steve was professional, polite and efficient. A pleasure to get an errand done quickly and correctly, just a few minutes from home. Thanks!”
“I've worked with Dan a few times for shipping and printing my business items. Very friendly and great guy to work with. Will continue to use his services at Post Net!”
6AM - 4:45PM
100 Harrison St #4750, Dover
Shipping Centers
“My only complaint is the residential street that is used to get in here often cars parked on corner making it very tight getting in with a 53ft wagon and a average sleeper tractor.Unloaded me fast, easy dock to bump, people are friendly.”
“I'm thoroughly impressed with this location! I always have a great experience with this location, but today took the cake. I worked with Flora and Dorothy. As soon as I walked in, I was immediately greeted enthusiastically and authentically. There was no hesitation in offering their assistance. They were incredibly pleasant. Who knew a simple trip to the Post Office could make my day! PLEASE give these ladies a raise! Thank you!”
“i had a horrible experience with fedex recently and customer service was not helpful at all. they kept passing me around until they finally connected me with someone at this location locally. i believe the woman who helped me was named Pam (?). she was able to contact the driver and get an extremely important package delivered to me within less than an hour. i am very grateful and appreciative her help. thank you!!”
“Shawnt’e was extremely polite and helpful today! She hands down gave my girlfriend the best customer experience to date with the post office. She provided excellent service and possessed the knowledge to make sure our package arrived at the time we needed it to. And at the best possible price. We were quoted as having to spend almost $200, to have the same delivery service done by FedEx. We spent nowhere near that, and our package is expected to be there exactly when we want it to. I would absolutely recommend this Post Office to anyone in the area. Thanks again to Shawnt’e!”
8:30AM - 4:45PM
3 Old Farmers Rd, Long Valley
Shipping Centers
“It's no secret, in the last 3 years, there have been a lot of changes within the Post Office (to put it one way). However, when mistakes have happened, the Long Valley Post Office has been so helpful, understanding, and professional. They managed to get a package sent to a different Washington rerouted and delivered to me 2 days later. Just now, I checked the tracking for one of my packages, and they managed to get it out for delivery today, minutes after it arrived at the hub. You guys are great! Keep up the awesome work!”
8:30AM - 4:30PM
4 Kelly Pl, Stanhope
Shipping Centers
“It has been my experience that although the postal system in itself has many flaws, even as a small customer I can say this particular office does move to resolve issues quickly. I came in yesterday with a problem, and I appreciate having my mail delivered to my box this morning with no issues. I also commend your driver for locating my actual box (not easy) and finding a way to get it in there this morning around the ice and snow. Thank you guys”
“I use this FedEx all the time for work, I bring in large, heavy and bulky shipments, hundreds of desk phones, network equipment etc, being shipped back to warehouses around the country. I've never had an issue and I've alway gotten great help with everything. I can use any FedEx on my route to and from jobs but I make sure to use this one because I know the job will be done right with no hassle or problems.”
“I had the best experience ever. I went to renewal my passport and needed help. I walk-in on a Saturday and the lady there was so amazing and reviewed my application and made sure everything was good before signing it and sending it out! Thank you so much for all of your hard work! We really appreciate it!”
“Ran in really frantically to do a return mail and the lady at the front calmly advised me on what I needed to do as well as lent me some tape and scissors to affix the label to my package.Everyone was very welcoming and I was in and out pretty quickly.Awesome service.”
“Some post offices are miserable to go to but this one was very nice. The workers were all friendly and it's in a quaint little location. They had no reviews so I figured I'd give them a shout out.”
8:30AM - 4:30PM
1 Roxbury Mall, Succasunna
Shipping Centers
“Sandra was extremely helpful with my passport application. Extremely kind staff who walked me through the process of the application. As someone who hates the DMV my experience here was nothing like that.”
“My go to UPS location! All the associates there are incredibly kind, efficient, and helpful. My experiences shipping returns through this location have been perfect. Thank you!”
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“It's a small post office, however, a quick in and out for us. The staff are all very friendly. Convenient, lots of parking. And they are the ones open the latest in the area.”