“Was there this morning (Oct 15 at 11am). Had a dress shirt emergency for an interview and Ekta got me out the door with a freshly steamed shirt in less than 10 minutes. Incredible service.”
“Judy and her staff are 100% professional, knowledgeable and attentive. I couldn't be happier with my entire experience with them for my mother of the groom dress! I'll be back for next year's wedding for my dress as well.”
“Spacious, well decorated, well organized, wide variety. It was a pleasure buy there. I am looking for working boots, and there are plenty of models and specifications. I recommend, great experience.”
“First I want to say Carolyn is such an amazing person and a perfect example of what great customer service is all about. She was super friendly and attentive to what I was looking for. What a wonderful asset she is to the Vans Rockaway location. Thank you Carolyn!!!!”
“Every time I shop here, everyone in the store is always extremely nice and helpful. Today though I have to say was exceptional, above & beyond, one of the store associates ( Callie, I believe) helped me with a return, and she helped me find other sizes to purchase. She made it super easy and I love shopping here! Great store & great staff& great kids clothes! Thankyou from a busy mom with a 16 month old!”
“I am so lucky to live by this store.
Ski and Jackie were so helpful on helping me find the right sneaker for what I wanted out of them.
I liked when they informed me were here to help you
That so made my day
Those two are top knotch”
“Love shopping at the Nordstrom rack. There are Always some fun hidden surprise or another waiting inside. It could be a cute pair of new sandals or a bathing suit to go surfing in the morning. All in all I love coping here and never really leave Sapporo Ted. Also good for last minute night out needs for the hubby too!!”
“First time at the store and my mom and I ended up buying Hoka sneakers. The man who helped us was extremely knowledgable and kind. Very pleased with our experience and we will be back!”
“Danielle in Rockaway, NJ was AMAZING! She helped me with several items and was incredibly attentive, patient, professional, and warm. Truly one of the best customer service experiences I’ve had at any retail store. I would absolutely go out of my way to work with her again!”
“I walked out with 3 pairs of shoes (leather, business style work shoes - and a pair of sneakers) for 90$
Absolutely insane pricing, what year is this 2008???? My new favorite shoe store - both men and women shoes available!”
“We came here to shop for back to school. They had a decent selection of shoes in store and the prices were not bad at all! However, the review is for the associates. We were there 08/24/2025 and the three associates that were there (whose names I wish I knew) were so attentive and kind. At one point my five year old was sad because I was helping my oldest look through their shoe sizes and one of the associates went out of their way to ask her what shoes she liked and brought her options to look at so that she felt included. It's difficult to juggle everything specially with an autistic child and I will not forget that this store made the experience positive for us!”
10AM - 8PM
301 Mt Hope Ave, Rockaway
Shoe Stores
“I’ve come to this location a few times but I had a great experience last week and wanted to share! I came in to get some Adidas and they had tons of colors and options to choose from so I immediately found what I needed. Valery helped me out so much with trying on multiple sizes and colors to make sure I was satisfied with my purchase. She was very patient and professional. Great experience, will be coming back! Thank you, Valery.”
“I wish I would have remembered his name but he helped me pick out easy to put on shoes for my little one. He was very helpful and pleasant and needs a raise! I was there around 1 or 2 on a Sunday kinda busy but he got me in and out! Thanks ❤”
“To the evening crew closing up on Monday 3/18:
Super professional, courteous, polite, and attentive. I felt like a bum for walking in 20 min before closing, but wanted to express my gratitude for the exceptional service. I only come in once every couple of years, but it's been at least 14 or 15 that I've been a returning customer, so it's about time I left a review. Also, I've always had high quality service and help with previous visits. Thanks for being awesome!”
10AM - 8PM
301 Mt Hope Ave Ste 1057D, Rockaway
Shoe Stores
“I shopped here on thursday, 7/16/26 when Christi and Aaron were working and they were the absolute best!! Christi was the one who mostly helped me, got all the sizes I needed or even brought over some jeans I wasnt looking at but happened to try on anyways and were the best fitting jeans for me!! I have quite a hard time finding jeans so that made me so happy. Aaron helped me find shirts I was looking for and rang me up, and made my night with the discounts by surprising me with store coupons I didnt know I would get. Neither of them rushed me out the store either despite me staying a little past close (as I didnt realize the mall closed at 8). They both left a great impression for my first time shopping here”
10AM - 6PM
208 US-206, Chester
Shoe Stores
“The employees of this store went above & beyond when my online order was stolen from my front porch. Even though I did not order it through the store, they credited me with my stolen coat and they provided me
with the coat at the original sale price.”
“WOW! My absolute new FAV Macy’s location and my first Backstage store shopping experience!
Warmest store staff of anyplace I’ve ever shopped!! Exceptional sales service—shout out to Juana—she outfitted me with optimal recommendations and I was able to buy several mix and max outfits for my new job and for leisure!!!! Fantastic quality clothing—also generous selection of overstock from Macy’s brand stores.
Because of the sinkhole issues on route 80 I had avoided the mall for quite some time BUT the great news is that I was able to reach the mall heading west at exit 35A before the highway is closed!
I’m so happy I did! So worth the drive!!!! Shout out to the friendly staff in all the departments I walked by it’s so nice to be warmly greeted! I also had the pleasure of meeting the store manager pictured here with permission to post granted! ?
Can’t wait to go back to this location as it is now my absolute favorite store and shopping experience!
I found this beautiful Anne Klein dress and it’s for a Fall wedding in October. It’s stunning, comfortable, elegant, velvet and was in the Last Act section. ? tremendous sale!
My tip is if you find it…buy it! If you don’t it’s likely to be bought by someone else before you can make it back to the store again.
(Loved my experience so much I just went back yesterday!)”
“I bought my daughter some sneakers at Snipes, which is at Rockaway Mall. Andrew Dawkins delivered exceptional customer service. In order to ensure that I was happy with my purchase, Andrew went above and above. I sincerely appreciate your excellent customer service, which is difficult to find these days.”
10AM - 8PM
301 Mt Hope Ave, Rockaway
Shoe Stores
“The customer service was amazing and very helpful. They even offered to order the item I thought was extremely helpful unlike other stores, which was really helpful.”
“Very nice store. I would go back, in spite of the fact that it is a bit of a distance. Unfortunately I was there to return a pair of sandals which I had purchased by mail, and found nothing to exchange them with. I would request that you keep more of women's size 6 shoes in stock.”