“Exceptional Service, reasonably priced and great communication too. The staff is very knowledgeable and pleasant to work with. They brought this $500 berg bike back to brand new condition! We had a great experience overall! Thank you!”
9:30AM - 5:30PM
227 N Ave E, Westfield
Bicycle Shops
“I bought a used bike from a friend and brought it here to be serviced. They not only did a great job-talking through optional things to assess my needs, they also showed me how to use the bike, helped me adjust the seat, and even offered to show me how to change a tire. A superior local business with great products and service run by people who care.”
“I recently purchased a Road Bike from the Trek Summit store, and I couldn't be more pleased with the experience. Brian's expertise and assistance made the entire process seamless and enjoyable.Brian went above and beyond to ensure I found the perfect fit for my needs. He arranged a test drive of two different sized bikes, allowing me to determine the most suitable option with confidence. His patience and knowledge were evident as he guided me through the selection process, taking into account various factors such as comfort and performance.Not only did Brian assist with selecting the bike, but he also provided valuable insights into several accessories and upgrades. His attention to detail and genuine interest in enhancing my cycling experience were greatly appreciated.Following my purchase, I encountered a minor issue with the rear derailleur that required an adjustment. Despite it being a Sunday, I called the shop and was promptly assisted by Mike. He efficiently resolved the issue, demonstrating the shop's commitment to customer satisfaction and support even after the sale.Overall, my experience at the Trek Summit store was exceptional. The professionalism, expertise, and outstanding customer service exhibited by Brian and Mike reaffirmed my decision to choose Trek. I wholeheartedly recommend this location to anyone in search of a Trek bike or top-notch service.”
“The reason why we love local shops. The staff are knowledgeable and accommodating. Never pushy and willing to assist and help. They also give great advice. Ask for Tommy or Josh and you'll be set.”
“Over 10 years as a customer now, so probably a fair amount of time to give a review. tldr: Hilltop is an excellent bike shop.
The team has expertly serviced so many of my bikes and my friends' that I've lost count. They stock a great range of quality bikes, bike parts, and accessories that they stand behind and can help you get started with. When there's time, they may also suggest local routes and rides they've enjoyed. During the warm months, they host fantastic bike events that bring the community together. They have multiple locations in the area, and all are convenient to both drive and take public transit to. All the locations meet the same high standards of selection and service. Hilltop has been a tremendously helpful and positive part of my life, and if you're looking for a bike shop, I highly recommend them.”
“The absolute best shop for anyone who ride scooters they have a good selection of customs completes and parts check them out for real I’ll be speaking to the owner in regards of a sponsorship as a pro rider myself”
“Great shop! Stopped in for a quick repair on a ride, had it fixed in 3 mins tops. Look for the signs to go down the driveway on the right of the shop, still open there, just down in the back!”
“I had just started a 70 mile ride when at mile 10 my back tire went flat. I had to walk 45 minutes to get to Bennetts. The service here is impeccable! I was back on the road within 15 minutes of walking in the door. Super friendly, super efficient, and they didn’t kill me on the price. Even though the shop is out of the way for me I would absolutely go back.”
“I’ve been cycling for a few years. The bike lane has been the most helpful and honest in regards to what I need to keep my bike in top condition and providing me with information to make my riding experiences memorable. I highly recommend their services.”
10AM - 5PM
146 Main St, Chatham
Bicycle Shops
“My son’s bike brake was not working properly. They also noticed that the bike was wrongly assembled. They have great prices and great customer service. Very satisfied with their services.”
“Finding Arland was the greatest thing to possibly happen for my triathlon development. I bought a second hand used tri bike and didn’t really know where to start with fitting, so I originally tried fitting it myself. I thought my fit was ok, but figured I should see a fitter. Arland has done so much with my bike and has tailored it to my body perfectly, and has made this bike actually comfortable! Didn’t even think that was possible. He also has helped with my cycling technique and shoe fit for the bike. Truly great at his craft!”
“I got a flat tire on my bike while heading home and stopped by this shop for a quick fix. Unfortunately, they couldn’t repair it on the spot since they were about to close, but they offered to keep it overnight and have it ready the next day.
True to their word, the bike was ready the following day. They even tightened my loose handlebar without me asking! The team here is honest and friendly—I’ll definitely be returning. ?”
“Came in to buy these round things for my daughter's mountain bike. Gentleman was fantastic and helpful and helped me out. I will definitely go back to this store...Very Happy and store was clean as well as the salesman was very friendly”