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“I had a wonderful experience at Andy's Cycle Center. They were able to put my bike together in one day and the customer service was excellent from start to finish. The gentleman took his time to show me how to properly remove my front wheel if I needed. He even helped me put the bike in my vehicle l. I would definitely recommend this bike shop.”
“As always fast professional customer service with attention detail walked in with a brake caliper squeak and service tech literally ran around the counter to help me “ let me get you back on your ride give a few minutes “ KUDOS GREAT CUSTOMER SERVICE!”
“I had a brake problem, I told them the brake pads were worn out, they said no, I still have brakes for a few months, they didn't decide to change them, which I appreciated in this shop. I have the same problem with my new bike, I'll come by on Wednesday to fix it.”
“I was there earlier today to put air in both of my bikes and have a chain put back on and they didn’t charge me. They were very kind. I really wanted to pay, but he said not to worry about it. I will be dropping both my bikes off to get service next week”
“Really well kept shop, wrenching done in the open, nice specialized selection and helpful people. My opinion, a good LBS is key in any good downtown, and HTB helps make Cranford’s a really idyllic downtown.”
“Over the decades, I have likely purchased 8 bikes at Jay's but none in the last 15-20 years as the kids aged out and the two of ours are still good. Brought a vintage 1992 Tommasini racer I was gifted for rehab as gears were not working and no longer wanted lock-in pedals (bike had not been ridden in 25-30 years). Replaced cables, installed new pedals, adjusted rear derailer and a few other repairs. Everything worked perfectly, done when promised and at the cost estimated when dropped off. I bought my own tires and tubes, putting them on a few weeks prior- in hindsight, should have let Jay's do it. Took way too long, a hassle and likely didn't save much, if anything.”
“Finding Arland was the greatest thing to possibly happen for my triathlon development. I bought a second hand used tri bike and didn’t really know where to start with fitting, so I originally tried fitting it myself. I thought my fit was ok, but figured I should see a fitter. Arland has done so much with my bike and has tailored it to my body perfectly, and has made this bike actually comfortable! Didn’t even think that was possible. He also has helped with my cycling technique and shoe fit for the bike. Truly great at his craft!”
“Over 10 years as a customer now, so probably a fair amount of time to give a review. tldr: Hilltop is an excellent bike shop.
The team has expertly serviced so many of my bikes and my friends' that I've lost count. They stock a great range of quality bikes, bike parts, and accessories that they stand behind and can help you get started with. When there's time, they may also suggest local routes and rides they've enjoyed. During the warm months, they host fantastic bike events that bring the community together. They have multiple locations in the area, and all are convenient to both drive and take public transit to. All the locations meet the same high standards of selection and service. Hilltop has been a tremendously helpful and positive part of my life, and if you're looking for a bike shop, I highly recommend them.”
“Great they did work hard trying to fine a bearing that I didnt know was discounted and all ready new i was getting a new set of cranks should of asked for the install kit opps”
“My son’s bike brake was not working properly. They also noticed that the bike was wrongly assembled. They have great prices and great customer service. Very satisfied with their services.”
“Needed new inner tube for back wheel on an E bike, was done in less than an hour and the technician tightened my breaks without me asking. Very professional. Price for inner tube and labor was reasonable.”
“So I took in my bike for a tune up and to replace the chain. When they brought it back out I told them that was the wrong bike. This one was brand new. Then I looked closer.
My condo bike registration sticker was right where I left it.
Holy cow
I was in awe. I couldnt believe it was the same bike. What a job he did!
Bringing my girlfriends bike in next week!”
“We stopped in to find a bike helmet for my son. Richie was a great help and showed us just the right helmet and how to use and adjust it properly. Thank you again!”
“I brought my bike in after a rough incident left the derailleur jammed into the spokes and the chain completely ruined. I was in dire need of a quick, reliable fix, and New Jersey Cycles delivered. They replaced the chain, fixed the derailleur, and did a phenomenal job on a full tune-up. As an Elizabeth resident and teacher, I'm proud to support a fantastic local shop like this. I am definitely coming back and recommend them 100%!”
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“A funny thing happened when I went to this great bike shop.
I went to look…and left with a SE COLOSSAL RIPPER 🥳
Great selection Super knowledgeable about everything SE”