“I’ve gotten all my jewelry here since I was little. My parents got their jewelry here and even my mom’s engagement ring and one day I’ll be getting mine here too. Always great quality and the best jeweler. Wouldn’t get jewelry anywhere else.”
“This company deserves no stars. I ordered a locket for my wife with pictures of us and our newborn along with engraving. I got the locket and it’s bare, nothing inside or out. I call the company to get a return and I was told that there is a no return policy due to the items being made to order(custom) and personalized. We went back and forth just for the lady to say that someone from leadership will be reaching out. At this point I want my money back and I’m considering legal action only because the item should be returned because it’s not personalized or custom.
As of 9:25pm I was contacted by the owner. She was very polite and professional. She understood the miscommunication and is willing to rectify the error. I really appreciate her willingness to make my Christmas even more special than it already is.”
“Bought a necklace so he can fix for me and he did it perfectly and I picked it up within the next day! Very nice man! I don’t understand the bad reviews, he’s honest and very affordable! I recommended my friend to go to him and I will go back to him soon to fix my other necklace!!!”