Unity Bank is a community-focused institution that provides exceptional service to its customers. The dedicated staff, known for their knowledge, patience, and understanding, go above and beyond to address the needs of their clientele, including older customers. Customers consistently praise the personalized attention and community-oriented approach, noting that they are treated like family rather than just account numbers. The assistant manager and the team's commitment to customer satisfaction make Unity Bank a standout choice for banking.
I love coming to this branch. Girls working here are on top of their tasks! They know exactly how to satisfy customers while following the rules of the bank. They always go above and beyond to help me. The assistant manager is the best!!!!
March 2018
I've been with unity close to 8yrs and the customer service in the scotch plains office I feel like family when I go there or call them on the phone they are A GREAT PROFESSIONAL STAFFðŸ‘ðŸ½.
