Capital One Bank offers a positive experience with short wait times, often around 10 minutes, and typically empty drive-thru lanes. The location is spacious, clean, and accessible, with ample parking and facilities for wheelchairs and strollers. Staff members are friendly, knowledgeable, and helpful, providing excellent customer service. Customers appreciate the quick assistance with banking questions and issues, highlighting the attentive and professional staff who make visits smooth and efficient.
Overall bad customer service compared to Newark branch. I went to open account and do wire - both cases they said do online but Newark branch provides service.
October 2025
I love capital one. I always get my direct deposit early. Just for opening a checking account with them capital one paid me. Capital one all the way my only bank. Bye bye bank of America 👎
February 2025
Thank you so much for your excellent service Irina ..
