“Amazing customer service I was just in the store to upgrade my phone and the rep I believe his name was Kevin was super helpful went the extra mile he made the process quick and easy will be coming back to get a few more accessories!”
“Higly recomend him he siempre 30 minutos with me to explain everytinh he going to do And hews right about everythijg he said i defintly will go back there if i need anything about cell phones and u guys if u hava a brolen phone u need it repair go to him he is 100%”
“This is best AT&T store I’ve ever been in! Jake was so very helpful and easy to work with. Extremely knowledgeable and quick to solve my issue! If you’re looking for a nice, easy and painless experience - SEE JAKE!!!”
“big big shout out to Victoria and Greg for helping me with my AT&T visit. I left highly satisfied they went over and beyond I got the phone I wanted and their customer service was exceptional! I’ll forever come to this AT&T store thanks to them! They made the time well spent.10 out of 10.”
“Very good experience in this store, I was in other stores and the customer service in this store is terrible, they treated us very well, they helped us with the problem we had, very friendly and cordial ???”
“I wanted to get my ps5 checked as it was not connecting to the wifi properly. I was told of the reasons and services they could provide to fix the issue. They gave me advice on what to do, and right now my ps5 is connecting to the wifi. They advised me for completely free and solved my problem. I would recommend to come here for service and for advice on electronics. I felt it was an honest and straightforward store.”
“I purchased a pre-owned iPhone 14 Plus to upgrade my mother's old iPhone 8 Plus. I transferred everything myself, but activation/transferring her active line to the 14 Plus was still required. Since newer models are eSIM-only, I knew it wouldn’t be straightforward. I could have handled it on My Verizon online, but that likely would’ve meant dealing with customer service via phone and wasting time.
This shop is only a block from my place, so on the way to dinner with my mom we stopped in. Patrick and Kyu activated the device quickly and without any issues. Supporting a local business is an easy choice when the service is efficient and reliable—highly recommended.”
“Excellent service and the best prices on the case for my cell phone that I found in the area, they gave us the screen protector at no cost to put it on. Super recommended”
“If you’re not coming here I don’t know where you’re going. Best place for any of your electronic needs!! Anthony gets the job done, great customer service.”
“Today, Tyler helped me resolve the issue. He offered the best solutions for my laptop and clearly explained how I can handle similar issues in the future. I truly appreciate his great help and excellent service. Every time I visit, the staff is very kind and takes the time to thoroughly explain the cause of the problem and how to resolve it, which is very helpful for future reference. Their customer service is excellent, and my issues are resolved very quickly. I highly recommend this place!”
“Love these guys! The screen protectors are top of the line and when you go to replace it ($12) they don't just put a new one on, they clean the entire phone and case and make it look brand new again. They better not ever close!!!”
“Amazing Place if you sick for help with any issues with Verizon, tried multiple locations with No fix of my situation , But this locations is the best if you are sicking any help with your service .”
“Im very thankful for this place. Ive been a returning customer over the years and brought my phones and computers here everytime not just because of the good job on the repairs but the customer service! They really care here, thank you!”
11AM - 6:30PM
1382 3rd Ave, New York
Mobile Phone Accessories
“Very good service up to the point and quick
Didn’t have to wait in store long as I used to when I went to other store locations. Amazing service very knowledgeable and quick service.
All 5 ?”
“Came in to inquire About switching my internet from Spectrum to Fios. Eli got me sorted efficiently, effectively and with a few laughs. I’ve always hated Verizon - not as much as I loathe Spectrum - but Eli’s friendly, helpful manner went a long way toward softening my position.”
“Best costumer service I asked boost mobile if the could transfer my music and photos to a phone if I bought it;and they said no! Mr Steve said he will try his best and yep he transfer everything, I definitely come back to shop a new phone again”
“Nelson was extremely helpful, my entire family was pleased with the service he provided. The work ethic is off the charts, professionalism, well caring, great energy, shows that he cares. Our process took us almost 3 hours and we went at 7 PM we never felt rush neither did we get any attitude from him. Thank you Nelson for helping us out, we truly appreciate all you did for us!”
“Best store ever with polite and patient people working there, my son got cricket I have a Verizon , I am paying cheaper service for him and he got good service!!”
“(Translated by Google) Efficient, they solve your problems, and it doesn't take you that long. Of the few offices that open on Sunday(Original)Eficiente, resuelven tus problems, y no te Toma Tanto tiempo. De Las pocas oficinas que abre en domingo”
“Great experience fixing my phone screen. Wesley was very kind and professional, and he stayed open an extra 30 minutes to help me. Excellent customer service. Highly recommend!”
“Excellent customer service came in there after walking down main Ave and trying about two other phone stores with bad experiences I was given really good service, leith helped me out he was phenomenal”
“I recently had my iPhone 11 pro max screen replaced for a decent price and it was done same day! While there was a misconception about the price I was given over the phone versus what I was told when I got to the store, the store associate was accommodating and rectified the problem. The phone looks and works great! I recommend this place to anyone who needs a quick repair for a decent price.”
“I had an amazing experience in this AT&T location working with Zeek. He was very informative and helped me get my new phone with fast shipping. I couldn’t be happier with this experience and cannot recommend it enough. Thank you Zeek!”
“I had a fantastic experience at this AT&T store! The staff assisted me immediately, and their friendly, engaging approach made the entire process so much easier. They answered all my questions clearly and took the time to ensure I understood everything. I really appreciated the prompt service and the positive atmosphere. Highly recommend this store for anyone looking for efficient, customer-focused assistance.”
“Grateful to Nelson for his sincerity, for his empathy, and for trying to help me in my few possibilities to obtain services, and regarding the staff without words, without exception they offer excellent service, God bless you and may you continue to have that gift of service for all who come there”
“Joe is THE MAN! Joe has been helping me and my family navigate our Verizon Wireless journey since he started this store. He always takes his time, is extremely thorough, and explains everything to make sure I know whats going on with my account. I'll never go anywhere else when it comes to getting new phones or adjusting my Verizon account. Highly recommend.”
“THE BEST VERIZON STORE I HAVE EVER WENT TO GREAT EXPERIENCE AS UMER TOOK CARE OF MY PARENTS AND GOT US A GREAT DEAL.
This is my second time and still the same Experience I love it”
“I cracked my iPhone screen and decided to try this place,when I walked in the young lady was so nice to me and she had wonderful customer service,I felt so comfortable and I was very happy with the results.I will be recommending my friends and family,Thank you very much for such a great experience❤️”
“Millie was amazing! I had one of the worst days ever. My phone was stolen as well as my license etc; I was so upset, and Millie was extremely sincere and helpful throughout the process of getting a new phone. Will definitely only be coming back to this store - I had a terrible experience at two other locations in Manhattan, and this is the first positive experience I have had thanks to her!”
“Dear John, since you did such a good job, I am bring my daughter to your store at 3:30pm on this Sat. I would like her line to be joined to my account. Thant you for saving me 2000 dollars of upgrade a new phone. You are the best.”