9AM - 4PM
169 Broadway, Long Branch
Banks
“This bank is terrible they took my mother's saftey deposit box contents worth more than 100k and they will not answer the phone for me or even give me receipts since they auctioned my mother's jewlery off jewelery that was in my family for 4 generations. They kept giving me the run around and making up more and more lies trying to do everything possible to cover up the fact they stole everything that was in the saftey deposit box. Every respons I got was another lie I went to corporate but all they do is try to cover the fraud and theft they have done. I wouldn't recommend this bank especially this bank branch unless you want your money stolen and have do deal with dishonest people who work to protect your money as they also get away with stealing what they can. Chase bank hasn't even answered or provided me with receipts and or punish the people involved. I wouldn't trust them to watch my dogs ashes let alone my money my mother put all of it away so I had something since I lost my whole family within y months at 18yrs old only for the bank to turn around and sell all the belongings and lie about everything and have no answers instead they stopped answering mu calls and decided to try and cover it all up iv now had to make a report with the fbi to now do a formal investigation into this whole situation. Ridiculous it came to this.”
“I went to 2 other WF branches in the area to get an account closure form for one of my joint accounts. I didn’t get the help I needed. I stopped by at this branch today and Yany took care of me on the best level possible. Thank you so much Yany!”
“No issues. They follow the friendly greeting and in & out protocol. I wouldn't call them an aggressive savings bank, more like a friendly community or neighborhood bank. Or maybe the employees just haven't been trained to find the money & make it grow.”