Citizens is a highly recommended bank with exceptional customer service. Many customers praise the staff for being helpful and knowledgeable, making the banking experience a pleasure. Maria stands out for her quick resolution of issues, even while clients are abroad. The branch in Lyndhurst is noted for its fantastic team, while the Stirling location has also impressed customers with its service. Benjamin is recognized for his helpfulness and ability to provide immediate assistance, such as printing new debit cards. Overall, Citizens is seen as a reliable choice for banking needs, with dedicated staff ready to assist customers.
Maria provided exceptional service from day one when I opened my account. A week later, while I was traveling abroad, I had an issue with my account and reached out to her. She resolved the problem within hours. Her customer service is outstanding.
July 2023
Highly recommend this particular branch in Lyndhurst , fantastic staff, extremely helpful, they’re a pleasure to work with.
May 2023
I was make a apointment today for 9:30 AM. When we get there. They said our apointment is 10:00 AM. The counter Benjamin ask me what can he able help us. Than he ask Chris come and talk to us. We do has very good service from Chris. Good job!
