I sent 2 watches in to Seiko for repair. I have worn only Seiko watches since 1985. The service center in Saddle River repaired both watches and I couldnt be happier with their sevice. Thanks Seiko.
December 2023
Movement repair was quick, done well, and competitively priced. I had misgivings about sending my SARB035 here given this center's reputation, but every part of the process was super easy. In my case, the watch was both out of warranty and had an entry-level, off the shelf movement, so that probably simplified things.
September 2023
Got my 15 year old gen 1 Orange Monster repaired and serviced. It was quick and reasonably priced. It's like a new watch again.
The Grand Seiko Service Studio and SEIKO Watch of America (SWA) Service Center provides repair services for Grand Seiko, Seiko, Pulsar, and Lassale watches. Our watchmakers are highly skilled, and are certified by SEIKO Watch Corporation in Japan to provide overhaul services for Grand Seiko, Seiko Astron, and Seiko Radio Wave.
Please note that we no longer accept watches to be dropped off at our service center. Please visit our websites with information about how to send your watch to us for service.
