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March 2024 by Shana W.
Staff is great here, very friendly and helpful. I was here for a long time recently and there were some technical issues with a return of mine - staff was professional and knowledgeable and helpful the whole time. It's a nice quiet location too so I haven't had to wait to be helped. Would definitely recommend this location and its staff for your Verizon needs.
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February 2024 by Veronica Addessi
David, the representative of Verizon in Mahwah was amazing. There was so many things I didn’t understand he was patient kind explained everything showed me receipts showed me all the things I was buying without my kids here I needed a lot of help and he was really really great. It was David Kolas COLAS please thank him for me. I really mean it. My daughter was here for a phone and who knows my son might come in and get one so will ask for David. Thank you, I don’t wanna talk anymore
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February 2024 by Richard Matri
Johnnie the manager was patient, kind and efficient
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February 2024 by Deb Maguire
David was very knowledgeable about the products I was interested in purchasing.
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February 2024 by Shaul Capach
Johnnie @ Verizon Mahwah was amazing. If your looking for a new device or having an issue, go see him.
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January 2024 by Carol Coe
Verizon Corporate should take notice of the many accolades given to Johnny Ricks, manager at Mahwah, NJ location.He is professional, knowledgeable, and offers outstanding services to customers. He is exceptional and deserving of a promotion.
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January 2024 by Salon Atelier Front Desk
The Verizon store in Mahwah by acme would be a 10star if they had that option! David and all the staff there was kind, extra helpful with all our needs!!! I totally recommend this location ??
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December 2023 by Daniel Martinez
Very friendly and helpful staff!
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December 2023 by Matthew McKenna
Awesome store, great customer service! We had a problem with upgrading my iPhone, so we brought it in and David fixed it professionally! There was just one issue at no fault of this particular store, and David and Johnnie worked to fix it quickly and seamlessly! Many thanks to this store’s employees, I recommend for sure
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December 2023 by Kyle Wilson
Just got the iPhone 15 Pro black titanium and it’s a huge improvement on the iPhone X I had. Plus Verizon gave me a really good promotion to trade in my old phone and the info transfer was done wireless and fast. Overall great experience and extremely happy with this new phone!
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December 2023 by Mark Bishop
David and Eluin were amazing and the store manager Johnnie too! Great customer service, very professional, and patient!Recommend this location to anyone!
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December 2023 by Suzanne R
Johnnie, the store manager, David, and Eluin are all incredibly kind and helpful!! Wonderful service and highly recommended!!! Thanks again! A+++++++
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November 2023 by BettyJean Trubatch
Eluin DeLeon is a great representative for Verizon!! I visited the Franklin Turnpike Mahwah store and was lucky enough to receive his help. He was very knowledgeable, kind and patient. He listened to my concerns, gave me options, and with his expertise, I feel like I made the right choice. I have since been back to the store with questions, and he continues to be as helpful. I appreciate his help and will continue to visit this location.
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November 2023 by Thaddeus
Staff is helpful and courteous. Went here to upgrade my iPhone. Everything was explained well, process went smoothly. Will definitely return to this store.
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October 2023 by Jane Whitehurst
David was graciously caring and supportive. When my phone turned out to be a dud (no blame to anyone except Google Pixel for having a dud), he literally drove to the next town at 9pm - I was in his store until after closing watching him handle customer service over the phone. He picked up the one and only other Google Pixel in our area, just to satisfy my requests. I am so proud of him. He was amazing with customer service online and never at all lost his cool. I couldn't believe his professionalism never wavered. I will most definitely go back to that store and speak with David to resolve any issues from here on out. If he's not there, I'll have expected Verizon to hire someone just like him who cares and goes above and beyond to service his customers.I am so happy now with my new phone. I am extremely happy that someone cared about me and my frustrations. I had a bad week, and all David could do was help me and assure me that everything was going to be okay. What a gem.
