Best Buy is a store with a lot of neat electronics and computer needs, where prices are okay and the selection is pretty adequate. Customer service experiences vary. Many find the staff amazing, polite, and helpful, allowing for quick purchases. However, it can be painful getting assistance, with some salespeople seeming not to care or know what they are talking about. The Geek Squad is often short staffed and has poor communication skills, though they offer services for repairs and installations. The store is handy for finding items right away, but some services, like car stereo installation, require visiting a different location. Checkout can involve multiple attempts to upsell, though associates are not always too pushy.
