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10AM - 9PM
15 US-9, Manalapan
Computers
“Could not be happier. He was able to take in my computer the same day that I called and it was diagnosed by the end of the day. Service was nothing short of perfect, if more businesses operated this way the world would be a better place. Thank you!”
“Purchased a Digi Anywhere USB from them. Had to call tech support got of a hold of Bill a tech there. Exactly what you want on the other line knew what he was talking about very quick with his answer even brought up the program and walk me though everything set by step.This is an example what tech support is supposed to be like thank you Bill.”
“I booked a 5:00 pm appointment because my Apple Watch would not turn on. Unfortunately, no one spoke to me or acknowledged my appointment until nearly 7:00 pm. I eventually had to approach a staff member myself because I could not wait any longer. When I tried to ask one of the technicians what was going on, he ignored my question entirely, which was very disappointing.
It was frustrating to experience such poor communication and inefficiency at an Apple Store.
That said, I want to highlight that Mahammood provided excellent service when he helped diagnose my device. He was professional, patient, and genuinely helpful. After I told him I wanted to file a complaint, he also took the initiative to contact the manager. The manager, Steven, was courteous, listened carefully, and addressed my concerns appropriately.
While this store clearly has issues with staffing and appointment management, there are individuals here who are working hard and trying to make things right.”
Computers
Computers
Computers
“Geek Squad was super helpful with my computer issues. Spoke to me in an easy-to-understsnd way and didn't make me feel dumb for not being as tech savvy as them! Highly recommend!”