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“This location is very convenient to where I live and offered the exact equipment I needed to rent. Our van was clean, there was even one blanket inside for us to use and the dolly we rented was heavy-duty and in perfect condition. The person who attended us was very nice and we would rent from this location again in the future.”
“I had an excellent experience at this storage facility. Thanks to the outstanding service of the young man that was working there name Ronald.
Ronald provided exceptional customer service from start to finish. He explained the pricing clearly, showed me multiple units without rushing, and made sure I understood the security features. His professionalism, patience, and strong work ethic were obvious. Employees like him make a huge difference — I’ll definitely continue using this facility because of the service I received.”
“The staff here are very friendly. I was in and out within just 5 minutes - quick and hassle-free. I even received a free upgrade! Highly recommend renting a car from this location”
“The equipment was ready and available when it was promised. Equipment was clean. Charges an estimated costs were as originally described. As was the final bill. Service with a smile.”
“Pros: Communication, early opening hours, concern for customers
Accessible repair garage for automobile maintenance and repairs. It helps that the staff are prompt to answer your telephone call or return your call when you leave a telephone message. I have older cars that need repairs and maintenance frequently and Santelli Brothers Automotive often gets things right. In one example, I forgot that the mechanic already replaced my vehicle's engine coolant. When I asked for them do it according to the maintenance schedule in the vehicle manual, they remembered that the did it recently and told me that I did not need it because they did it at my last visit.”
“Best U-Haul Experience in the State!
I recently rented a U-Haul delivery truck from this location, and I have to say—this was by far the best customer service I’ve ever experienced. The staff was incredibly punctual, professional, and helpful throughout the entire process. From pickup to drop-off, everything ran smoothly.
Also the pricing was very fair and transparent no hidden fees.”
“Jerry and Steve at American Tire in Hillsborough, NJ made my experience easy and seamless. I needed a truck last minute. I would definitely recommend this location!”
“I had a great experience at the U-Haul location in Garden Oaks, Bound Brook. The staff was professional, efficient, and made the whole process easy from start to finish. The equipment was clean, ready on time, and exactly what I reserved.
Jason was especially helpful in the cold and snow.
Highly recommend this location if you’re looking for reliable service and people who actually know what they’re doing.”
“I had an excellent experience with Avis! From the moment I booked my rental, the process was smooth and straightforward. The staff was incredibly friendly and accommodating, ensuring that I found the perfect vehicle for my needs. The car was clean, well-maintained, and drove like a dream!
Returning the vehicle was just as easy, with no hidden fees or complications. I appreciated the transparency and customer service throughout my rental period. I will definitely choose Avis for my future car rental needs and highly recommend them.”
“Elie was super helpful during the whole process. The truck was clean, I didn't have to clean it at all. No issues at pick-up and drop off. Highly recommend for renting U-Haul from this location.”
“It was such an easy process to get a rental car from Jeff, he was so efficient and helpful! ! Drop-off was easy as well, I’ll be renting from there again since it’s such a convenient location!”
“I am a truck driver delivery driver for a living. My company which is a national company and has a fleet of 50,000 tractor trailers, has a contractor with lease line for the trailer repairs. The group here, does an outstanding job. They were grossly overworked, probably underpaid. They're never slow. It seems like it's sometimes, but in reality they're always always good. Good an awful lot of work to do. These guys do an outstanding job. A lot of repairs do not get approved even though they are recommended. You know the employer doesn't want to pay to get the correct repairs done. But this group can do all the repairs necessary. They can diagnose correctly exactly what needs to be done, and if given the nod they will make all the repairs necessary correctly the first time. This is a great group of mechanics here.”
“I walked in needing a box to ship my scooter back and was welcomed by two amazing ladies. They were understanding and helpful. I will definitely recommend them!!!”
“Out of all the truck rental facilities out there, Ryder is by far our favorite. We are managed by Carl and dealing with him has been a pleasure to say the least. He constantly goes out of his way to ensure customer satisfaction, even when he is not on the clock at work! Thank you Ryder & Carl.”
“I had reserved a 10' truck for the afternoon, but the person who rented that same truck for the morning never returned it. After waiting (my choice) for 20 minutes or so, the apologetic agent offered me a 15' truck for the same price. It was an older, high-mileage truck, but it more than sufficed for my needs. I returned that truck in about 90 minutes (morning renter still had not returned) before the office closed, but the check in system was down. Same agent offered to check me in the next morning w/o additional charge, which he did. Apparently, the morning renter returned the 10' truck to a location in Edison. That location erroneously charged ME for HIS rental; the next day I saw the charge on my CC and called that office. They called the Princeton office to confirm what happened and quickly offered me a full refund for the error. Mistakes happen, and some things (morning renter) are out of their control (I used to work in customer service, so I get it), but everyone I worked with in both the Princeton and Edison locations handled their respective issues quickly and professionally. Thumbs up!”
“My experience with them was very pleasant and went as expected. I found them to be accommodating and friendly... I used them once with their smaller van but do plan on using them again in a couple weeks with a bigger truck!”
“I was redirected to this location by the app automatically due to availability at the original location. This pickup was very smooth and the truck was in excellent condition. Made it all the way to Florida with no issues.”
“I’ve rented from this facility multiple times and have received consistent great service. Most recently Dominique helped with my rental and her friendly service brightened my day at pick up and return. Keep shining!”
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“I went and rented my unit today from Linda and she was FANTASTIC! She showed me around to multiple different units until I found the one I needed. She was super friendly and I appreciated her thoroughness on explaining everything about the Unit and costs. Definitely recommend if you need a place to store your belongings. I got a 10x15 climate controlled unit.”