“I have no pointers on how they can improve because everything went smooth.. I had a very pleasant experience at this specific location. Keep up the great work fellas…”
“I was redirected to this location by the app automatically due to availability at the original location. This pickup was very smooth and the truck was in excellent condition. Made it all the way to Florida with no issues.”
“Great customer service is what truly makes this location stand out. I had a major issue with a vehicle I originally rented out of Newark Airport, and the situation was becoming extremely stressful. The team at this location went far above and beyond what I expected to help resolve the problem quickly, professionally, and with genuine care.
Every employee I interacted with was patient, understanding, and focused on finding solutions rather than simply passing me along. They treated me like a valued customer and turned what could have been a terrible rental experience into one that restored my confidence in the company.
It’s rare these days to find a location so committed to outstanding customer service and doing the right thing for customers. I truly appreciated their professionalism, kindness, and willingness to help during a difficult situation. Highly recommend this location to anyone looking for people who genuinely care about their customers.”