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June 2025 by Jane Bates
Lovely place to shop for furniture (including outside). Wide variety of styles for every taste.
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June 2025 by Alex Testa
Lori was awesome. First furniture store I’ve been too where they didn’t hover the whole time, she was extremely helpful, reassured us that we didn’t need to rush, and just overall was a wonderful experience. Will be back for the rest of our living room!
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June 2025 by Frederick Teitelbaum
Bought a rug...the sales guy couldn't have been more helpful and considerate. Second rug I've bought from him and Macy's.
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April 2025 by Rudy Fermin
Need more ProMotion
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April 2025 by robert miller
Staff was friendly and helpful on choosing the right size and style of furniture. Excellent store
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March 2025 by James Engelman
Verry helpfull and knowledgable staff but not pushy. Selection is good and prices similar to others. Best to inform what you like and do not like.
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December 2024 by Lisa H
Definitely could be remodeled I thought the parking lot was a mess. But the store it self had a lot of sofas to pick from.
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July 2024 by Jatin V Mehta
Wife varieties
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July 2024 by Matthew Sayers
Nice selection, but almost all of the sofas are made to order and require 3 to 4 months for delivery. Choose another retailer if you need a sofa sooner than 3 months from now.
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July 2024 by Ethan Moore
Upscale selection. Pricey but more unique furniture
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July 2024 by William Nefferdorf
Great deals
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July 2024 by Sean Simmons
We purchased a sectional and purchased a warranty. The furniture frame separated from the recliner in January. We filed a claim it took 4 months to send someone out. He came
Out flipped over the sectional tightened some bolts and said it was fixed. He didn’t know Ben look at why we filed the claim. I showed him the broken frame he said it is supposed to be that way. I showed him the other side and said then why isn’t this side the same? He had no answer he said he would put it in the report. He didn’t put it in the report and closed out the claim. Because it took 5 months to send someone out, they now say the warranty is expired. $5000 sectional. We are suing them. We have videos and pictures from the day the tech came out. We have all the videos sent to the warranty app. This is unacceptable. When I spoke to Justin employee #3516916 he refused to get a supervisor said he didn’t have one available to help me. Your warranty is now expired so we can no longer help you. Then he hung up. NEVER EVER use Macy’s furniture they don’t stand by their products and warranty any longer. I am attaching pictures if both sides of the sectional. You can clearly see it is broken at the frame .1st picture is the broken recliner side. Second picture is the right recliner side not broken.
Update after I posted this Macy’s called me back in 24 hours stating they were sending a tech out. They sent the same guy. He did the same thing. Took some screws out and tightened them. Took pictures and then closed it out. 6/14/2024. Both sides of the recliner are broken and we now have no warranty. They should have done the correct thing and replaced per warranty. Still considering legal process $5000 couch down the drain. Stay away
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June 2024 by Sean Palatnik
Terrible customer service. Our couch was delivered damaged. The store is completely useless and unwilling to help. They are quick to give you the run around. Countless promises for a call back from so called managers larry and Rita and they never follow through on call backs. I did not receive a single call back. Store needs some serious customer service training. Stay away.
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November 2023 by Robin B
Joe, our salesman, was very helpful and knowledgeable about the couch our daughter was looking to purchase. He took his time with us and explained everything well.
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November 2023 by Kylthia Roberts
Got a great buy at the furniture store. And a few Christmas night lights too!
