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“I had a really positive experience at the Plato’s Closet in Maple Shade. The store manager was incredibly friendly, engaging, and genuinely open to hearing my feedback about the store. She made the visit feel welcoming, and it’s clear she cares about the customer experience.
The merchandise was well organized, color coordinated, and priced really well. I had fun shopping around and finding new looks — there were plenty of great options.
While the store manager was wonderful, the rest of the staff wasn’t as welcoming or attentive during my visit. However, with the feedback I shared, I’m confident this location can easily turn into a 5-star experience moving forward.
If you’re planning to sell, I definitely recommend going on a Monday or Tuesday instead of a weekend — the wait times tend to be much smoother. Overall, great value, great selection, and a store manager who truly makes the difference.”
“Sarai, they are amazing people got myself a pair of black cat Jordan’s 3 specifically only places in cherry hill mall that had them available. Thank you so much.?”
“Excellent service and products! Loved it when I shopped there. Customer acknowledgment and willingness to help were visible during my visit. Thank you all for such a great experience you give you customers.”
“Really cute store! I stopped in with my daughter and the woman who owns the store was so sweet and friendly. We met one of her cats too. She has some cool things in that store- handmade beads, clothing. The woman and her son are artists and they spin their own yarn too..- I’ll definitely come by again next time I’m in South Jersey.”
“One of the only one stop shops where you can get "to die for" African wears and lovely accessories to go with too plus, the ambience is so nice with very warm members of staff??.”
“They are stocking the wrong sizes/not enough of the popular sizes it seems. In men's they don't stock over a 40 in pants in store anymore and in womens A LOT of things were out of L or XL but was abundant in XS and S. Still good quality things for the price tho!”
“Your associate was very knowledgeable, even though she was a little overwhelmed with only her working in the store and many customers she was professional and excellent!”
9:30AM - 6PM
9370 N Crescent Blvd, Pennsauken
Mens Clothing
“This clothing store is tops. The staff know their job and the clothing is top notch. This is the place to go. I have had several suits purchased from here. David”
“Friendly staff that make you feel welcomed. Plenty of different styles of pants and shirts. Try them on to get right cut and size. Discounts offered. Long lasting clothes worth the price. Socks are my go to.”
“I have been a customer at Ernesto's for eight years. If I had to describe them in one word, it would be quality. Every suit I've had tailored has been perfect. All of the employees are top notch and are passionate about their craft. There is no chance that I would go anywhere else for custom suit work. If I could rate them above five stars, I would.”
“Selena was such a huge help. Pulling different clothes trying to get me the right fit and size. Checking online other stores. Highly recommend coming to see her if you need to get some new clothes for the big and tall guy in your life.”
“My son recently ordered a custom suit and let me tell you that he looked amazing, wonderful work! The details, the fits everything came together perfectly! I’m very impressed with the quality of the work, thank you!!”
“I hope the manager of the Deptford New Jersey DXL store sees the review that I wrote about Cherry Hill and the five stars I gave to Sondra Assoc.# 98581who works at the Deptford New Jersey the DXL store....
DXL Big + Tall
220 Haddonfield Rd, Cherry Hill Township, NJ 08002
Men's clothing store
Carmen D.C.
274 points
2 weeks ago
I hope this review gets to the manager of the DXL store in Cherry Hill New Jersey I was there a couple days ago before the 4th of July and the employee there a black male about 5 foot 7 a bald head clean shaven Associate #99359 not a helpful attitude was there to help me and I was looking for a pair of jeans or a decent pair of pants size 64 waist with an inseam of 30 and he had told me that DXL had taken sizes that big off the shelf because they were not financially beneficial for DXL to sell sizes that big and if I wanted something like that I'd have to order it online ..well I went to the DXL store in Deptford NJ and guess what they had my pants that I wanted in the store and I bought it... if this comment gets to the manager I would like this individual to get a not a so very good job performance interview on his record I will never go to Cherry Hill again and I will tell my large friends who may go there while this man is there to take their business elsewhere..now I'm taking my business to the DXL store in Deptford New Jersey.. the woman that was in the Deptford New Jersey store black female grayish curly hair glasses her name was Sondra I forget her name but her Associat # is 98581..she was so helpful and so pleasant that I hope the next time I go there she's there she deserves a five-star for helping me out at the last minute before the holiday.. on a final note it is so hard unfortunately for men my size to find clothing that fits my size and many many of us depend on the DXL stores to come through for us that's how important your stores are..
Response from the owner 2 weeks ago
Dear Carmen D.C.,
Thank you for taking the time to share your experience with us. We sincerely apologize for the poor shopping experience you had at our Cherry Hill, NJ location. Your feedback is invaluable, and we are committed to addressing the concerns you raised. We're very sorry to hear about the misinformation regarding the availability of sizes in-store. We strive to ensure that our associates provide accurate and helpful information to all our customers. Rest assured, we will be addressing this matter to prevent similar situations in the future.
We're very happy to hear about your positive experience at our Deptford, NJ store and that Susan (or Sonya) was able to assist you effectively. We will make sure to pass on your kind words to her and recognize her excellent service.
We hope to continue serving you with the quality and care you deserve.
Thank you for your feedback and for choosing DXL.
Best regards,
DXL Big + Tall Customer Service Team”
“This place is incredible! Tucked into the charming neighborhood of Fishtown, this purveyor of American & Japanese made goods, has everything- from selvedge denim crafted by true artisans, to shirts and leather goods you won’t find anywhere else in the Philadelphia metro area. Definitely worth a stop (or cruise in online).”
“Today, Shyar provided exceptional assistance in selecting a wedding outfit for my trip to South Africa. Despite a very tight budget, she not only helped me find the perfect wedding attire but also a rehearsal dinner outfit and an additional ensemble. Shyar demonstrated a five-star attitude and a remarkable sense of style. I highly recommend her to anyone seeking assistance with outfit selection, especially when time is of the essence.”
“THIS IS THE BEST RETAIL STORE IN THE REGION. I'M ALWAYS TREATED LIKE ROYALTY EVERY TIME I COME HERE FOR MY CLOTHING. THE STAFF WAS SO PROFESSIONAL AND TAILORED ALL THE CLOTHES PERFECTLY.”
“Kenny and Katie were very helpful. They went out of the way to help me with everything I needed. Kenny went out of his way to order in shoes to make sure I got exactly what I wanted and that I was happy with my purchase. Would highly recommend coming here!”
9AM - 8PM
500 Rte 73 S, Marlton
Mens Clothing
“They have good stuff but generally over priced. They also changed their return policy few years ago to one year return policy. No longer the unconditional life time guarantee! Rarely they have a good sale in the store.”
“Alison was incredibly helpful and made the process much less daunting than anticipated. We were in and out timely and couldn't be happier with our purchase. Thank you.”
“The store had a great variety of options, What I loved about the store were the staff. They helped me with exactly what I needed and more importantly didn’t try and sell me things that were unnecessary. They were very professional and precise about their actions. I want to especially thank Calvin for his courteous and kind nature. He helped me to find the right shirt sizes for my wedding I’m attending! I Definitely would recommend going if you are looking for dress shirts, pants and suits. Especially at the time of writing this they have quite the sale.”
9AM - 9PM
79 NJ-73, Voorhees
Mens Clothing
“Yesterday I was at Kohls shopping. I've shopped there for years. I like the store the staff are friendly & the store is always clean. Charlotte was my cashier yesterday. She was friendly and genuinely kind. She commented on my purse which was a gift from my mother.”
“Recommended to go here after original store did not carry kid’s suits. There is a decent selection for kids in all sizes and the sets are so reasonably priced, you’ll be back for more if you need them. I would recommend for others. The pictured full suit set was a total of $55.”
“I'm a dedicated customer to this location so dedicated that I drive 2hrs from NYC to purchase my scrubs and accessories from them the prices are reasonable and the customer service is beyond exceptional I'll recommend everyone to ship at this location”
9:30AM - 9:30PM
400 NJ-38, Moorestown
Mens Clothing
“I buy way too much stuff here ? I love it because they have great deals. They sell alot of higher end brands and lots of camping equipment for decent price. I got a pair of Pit Vipers for 40$ you can’t beat that lol.”
10AM - 9PM
2000 NJ-38, Cherry Hill
Mens Clothing
“Went to this Old Navy for the first time just to browse but came out with two outfits, looking forward to wearing them once the weather warms up. I’m normally overwhelmed in stores shopping due to the disorganization and too many people. I didn’t feel this way after this shopping trip so that was a plus.
Pros: Items were organized and easy to find.
Cons: Maybe I missed the carts or carry bags but I had to carry all items in my arms around the store to try on at the fitting room.”
10AM - 9PM
400 NJ-38, Moorestown
Mens Clothing
“Great clothing pieces at reasonable prices especially during a sale and with a coupon even better. $7 watches with look of rose gold, skorts in great designs, designer names.”
“Gary, sit down and calm whatever victim complex is eating you alive.
You walked through a store holding an unpurchased item and didn’t say a damn thing. That’s not some innocent mistake — that’s textbook suspicious behavior. The cashier wasn’t “accusing” you — they were doing their job, which apparently offended your fragile sense of self-worth.
Let’s be clear: nobody has time to play psychic just because you failed to communicate. The owner giving you a free pin doesn’t give you a VIP pass to roam around like you're above common sense. You could’ve opened your mouth and said, “Hey, the owner gave me this.” Instead, you chose the path of maximum drama and then ran online to cry about it. Pathetic.
You weren’t “insulted.” You were checked, and your ego couldn’t handle it. If being questioned over suspicious behavior makes you unravel like wet tissue paper, maybe shopping in public isn’t for you.
And your grand declaration about “never going back”? Trust me — no one cares. The cashier won’t lose sleep, the store won’t lose money, and the only thing that was lost was our time reading your self-pitying tantrum.
Don’t come back. You’re not owed an apology — you’re owed a lesson in humility.”
“Im a huge Vans collector as are my sons. This is my fav Vans store to be honest! They are always friendly, have a ton of awesome stuff and extremely helpful. Never a bad experience!”
“I've gotten about 9 piercings from this place. The girls are knowledgeable and are such a vibe ! They always make me feel comfortable. Definitely recommend them. Make sure to TIP them for awesome service”
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“Walked in having no clue what I was doing or how anything is supposed to work in terms of buying your first suit and getting it tailored. Mike was happy to help me out and patiently waited while I tried on 6-7 different colors trying to make my decision. He also guided me on tailoring suggestions. Extremely happy with how good I look in this suit. Go get your first suit with Mike at Men’s in Maple Shade!!”