This Wells Fargo location has closed

21 N Forklanding Rd, Maple Shade NJ 08052

About Wells Fargo Bank

Wells Fargo Bank is a financial institution that has received mixed reviews from its customers. While some have praised the friendly and accommodating staff, others have expressed frustration with the bank's limited hours and understaffing issues. One customer, K. Regan, had a particularly positive experience at the White Horse Pike location. When K. Regan's boyfriend, who was in a rehabilitation facility, needed to cash a check, the staff member named Sorymak went above and beyond to assist them. Sorymak was described as "very compassionate and so nice," and she made the transaction seamless, even though the drive-thru was closed. K. Regan was grateful for Sorymak's exceptional service and stated that they will continue to visit this location monthly. Another customer, who has done business with the bank since before the COVID-19 pandemic, also had a positive experience. They found the staff to be "amazing," friendly, accommodating, and genuine, despite the bank being understaffed at times. However, not all reviews were as favorable. Some customers expressed frustration with the bank's limited hours, particularly the lack of Saturday hours, which they found inconvenient. Additionally, the drive-thru was reported to be closed at times due to staffing issues. Overall, Wells Fargo Bank seems to provide a mixed experience for its customers, with some exceptional service from individual employees, but also some challenges with staffing and limited hours.