The AT&T Store in Medford offers phones, tablets, smartwatches, and connected devices, along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with access to nationwide 5G service. Customer experiences at this location are frequently highlighted as fantastic and phenomenal. Multiple reviews describe the staff as wonderful, awesome, thoughtful, knowledgeable, patient, kind, funny, efficient, and helpful. Employees are noted for making the process of getting new devices, transferring phones, and solving issues like SIM card errors easy and enjoyable, even for those who found the prospect grueling or stressful. The store is commended for having really good customer service representatives who provide great service and offer the best recommendations, turning stressful situations into a thousand times better experiences. This consistent excellence leads customers to express that they will definitely return.
Upgrading my present Samsung phone to an iPhone was so easy with the help of your representative Leo, curious and patient. Thank you!
May 2026
Leo has the patience of a saint!! Being a senior citizen sometimes it takes several times for me to understand things. Leo explained and walked me through everything so I could update to the iPhone 17 pro max. Thank you for everything and he is truly a gentleman!
April 2026
I was pleasantly surprised by how laid back the store is and how helpful they are at the same time , highly recommend this store
