Quest Diagnostics offers a range of medical testing services, including COVID-19 antibody testing, drug screenings, and routine lab tests. Their Medford location features a professional and attentive staff who provide excellent customer service. Reviewers praise the phlebotomists for their friendliness, efficiency, and ability to handle even complex test requests. One customer was particularly impressed with the representative Janice, who was described as a true professional - taking the time to assess the doctor's orders, contact them if needed, and ensure the tests were properly covered by insurance. Another reviewer had a great experience at the Medford location, noting the technician even called the doctor to correct the test codes. Patients appreciate the timeliness of appointments and the staff's dedication to providing quality care, even when the customer arrives close to closing time. Overall, Quest Diagnostics in Medford is highly recommended for its reliable services, knowledgeable staff, and commitment to patient satisfaction. Customers consistently report positive experiences and a high level of professionalism at this location.
This location has the most lovely employees! Toni and Janice are top notch! Super friendly and also willing to lend a hand if you’re anxious to give blood like me. Couldn’t ask for a better experience!
August 2026
I want to give a special shoutout to Janice for exceptional patient care. From the moment I sat down, she was exceptionally warm, personable, and attentive. She made what is usually an uncomfortable procedure quick, painless, and pleasant. Thank you, Janice!
August 2026
Janice is the best! Gets your blood out first time, every time. I never bruise when Janice takes my blood. So kind, friendly and professional. Always wait for her!
