The United States Postal Service receives positive reviews for its friendly, fast, and helpful staff. Customers describe the service as pleasant, informative, and patient, with specific mention of employees who are always smiling with an upbeat, positive attitude. The staff is noted for being more than helpful, taking extra steps to ensure customers feel at ease, and providing continued follow-up even after hours. The self-service machine is highlighted as a useful option. While there is a note that the informed delivery service is not recommended for some, the postal service itself is praised as responsive and seriously one of the best around, with great service for both personal and business needs.
While this location appears understaffed, the team here is effective. You might get a bit of an earful if you need extra help or make a mistake, but the bottom line is that they are helpful and get the task finished. It’s a functional, no-nonsense post office.
March 2025
I am in love with the personalized service I received from Dimple and Anthony today. They were pleasant and informative and made my day.
February 2024
The PO in Medford is always accommodating and super friendly!!))