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March 2024 by Carmine M.
Great service department Bob the service manager.. such a good guy Ben, the top salesman knows all the details of the new bikes and is very fair when discussing prices. The inventory is massive considering they have another store.
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March 2024 by Jason P.
If you order a part online/phone sight unseen, be sure to ask that the INSTRUCTIONS are also included. 20% restock fee. On a positive note, the correspondence was professional and understanding, but management's rules are the rules.
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March 2024 by RSV4-R
Great service and support from this shop. They are my go to for all my motorcycle needs for both motorcycles. Highly recommended for anyone seeking great service at affordable pricing.
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March 2024 by Joe Dudas
Awesome place
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March 2024 by Benjamin Chin
Always a quick and prompt response to my requests for service.Always accommodates an early schedule of work being sought.Always got professionally treated by the service management, service techs, and all before, during and after the service or recall work of my bike.Lastly, I purchased my present motorcycle from them after their sales department accommodated my request to sell me a demo'ed bike. Thanks Mer!
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March 2024 by Steve Sapio
Fantastic dealer and Chris Torres was amazing he made it all happen. I m back riding after a 20 year break.
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March 2024 by William Alarcon
Excellent place to take your motorcycle, Mak customer service and Juan David repairing your motorcycle, I highly recommend them.
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March 2024 by joshua bader
Great place to do business
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March 2024 by Michael Smith
A 1 stop shop for motorcycles and gear. Always had positive experiences with their Sales team and Service Department. Quality from beginning to the end.
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March 2024 by steve lacko
Justin and Matt deserve some recognition for their role in the service department. They were exactly what one would expect walking into an established bike shop. Very professional and knowledgeable. They both take the time to talk to you and your riding experiences. And that is what it is all about. I felt comfortable and welcome. Nice job fellas, thank you.
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February 2024 by Maciej Rogozinski
The end-to-end experience working with Al to purchase my Ducati Panigale V4S at Cross Country Cycle was unparalleled. His extraordinary patience in answering my questions, supporting all of the asks I had as a part of the purchase process, all the way to giving me a detailed intro to all of the incredible features of the bike, were all things that have made me an adamant lifetime client of the dealership and Al. I couldn’t say enough good things if I tried, and this review barely scrapes the surface of how truly thrilled I am with my purchase. Thank you!
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February 2024 by Keith Goldberg
Always great service from Cross Country. On time and with care pick up and delivery.
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February 2024 by Franz M
Fantastic customer service! Felicia is outstanding. I kept adding parts to my orders over a few weeks because I continuously noticed missing items on my rebuild. Felicia was very professional and added all the extra parts when I needed them. Parts arrived very quickly. Couldn't have asked for a better business experience. I hope I don't need them anytime soon lol, but I know where to go if I ever do.Thank you!
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February 2024 by Shelley Kataria
Excellent service and amazing dealership experience. Everyone very helpful, and knowledgeable.
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February 2024 by Frank Minier
My salesman was Cristian. He answered all of my questions and helped me throughout the whole purchase process. He was also very patient and got back to me with every text or call I had. Even went above and beyond and delivered the bike personally to my home in Pennsylvania. Highly recommend and will purchase from here in the future. Thanks for everything!!!
