United States Postal Service
Post Offices,
Shipping CentersHours:
95 Marlborough Ave, Middlesex NJ 08846 Hours
About United States Postal Service
The United States Postal Service offers a generally smooth experience for services like passport renewals, though customers should be prepared for wait times and avoid booking appointments if on a tight schedule. One reviewer mentioned waiting about 10-15 minutes for a passport agent, who worked nonchalantly with AirPods in, and completed the process in less than an hour, including taking a photo. Customer service experiences vary; some staff members work quickly but lack strong service skills, rushing through transactions and showing little friendliness. However, there are positive reports of helpful and professional staff who manage busy lines well, using efficient systems to keep things moving smoothly. One postal worker was praised for entertaining and assisting multiple clients at once, ensuring a pleasant and efficient experience. Overall, the USPS location can be a good place to get postal services done, but patience and realistic expectations are advised.
Most Recent Reviews
July 2025
Bad experience .Just one star if I have zero i would to give to the people working here
Please, any official who reads my comment hope take action and change the staff because they are among the worst employees in this post office in all the regions.
July 2025
They have to train the staff, it gets out of control very quickly, I'm talking about Mr. Indu
April 2025
the indian guy who is at the front named shamal is absoluetly rude. we went in there for a passport appointment and he was incredibely rude. we asked for manager information and he didnt want to give it to us. worst post office to ever go too. DO NOT EVER GO HERE
More Comments(79)
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