United States Postal Service
Post Offices,
Shipping CentersHours:
95 Marlborough Avenue, Middlesex NJ 08846 Hours
About United States Postal Service
The United States Postal Service offers a generally smooth experience for services like passport renewals, though customers should be prepared for wait times and avoid booking appointments if on a tight schedule. One reviewer mentioned waiting about 10-15 minutes for a passport agent, who worked nonchalantly with AirPods in, and completed the process in less than an hour, including taking a photo. Customer service experiences vary; some staff members work quickly but lack strong service skills, rushing through transactions and showing little friendliness. However, there are positive reports of helpful and professional staff who manage busy lines well, using efficient systems to keep things moving smoothly. One postal worker was praised for entertaining and assisting multiple clients at once, ensuring a pleasant and efficient experience. Overall, the USPS location can be a good place to get postal services done, but patience and realistic expectations are advised.
Most Recent Reviews
July 2026
Went out of way to help me with an issue right before close. Very very grateful, great people
June 2026
Was pleasantly surprised by the courtesy I received here after the staff at bound brook post office was so rude to me. Keep it up!
June 2026
Usually good, very busy,long line ,one counter person,had to leave
More Comments(93)
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- Middlesex, New Jersey