United States Postal Service
Post Offices,
Shipping CentersHours:
95 Marlborough Ave, Middlesex NJ 08846 Hours
About United States Postal Service
The United States Postal Service offers a generally smooth experience for services like passport renewals, though customers should be prepared for wait times and avoid booking appointments if on a tight schedule. One reviewer mentioned waiting about 10-15 minutes for a passport agent, who worked nonchalantly with AirPods in, and completed the process in less than an hour, including taking a photo. Customer service experiences vary; some staff members work quickly but lack strong service skills, rushing through transactions and showing little friendliness. However, there are positive reports of helpful and professional staff who manage busy lines well, using efficient systems to keep things moving smoothly. One postal worker was praised for entertaining and assisting multiple clients at once, ensuring a pleasant and efficient experience. Overall, the USPS location can be a good place to get postal services done, but patience and realistic expectations are advised.
Most Recent Reviews
May 2026
Excellent post office; the employees are very friendly.
January 2026
Just walked in there and employee had an attitude. Customer service here is non existent. Stay away, someone has to hold these employees accountable for rude behavior.
January 2026
What is the point of putting a closing time if you’re going to lock the doors beforehand? Rude and unprofessional staff, I would love to know who the manager of this location is.
More Comments(89)
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- Middlesex, New Jersey