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“Looks like you have some rough reviews, the best way to do business is with integrity. I had a positive experience with Ron, he was extremely helpful. Hopefully the management will turn things around for the better.”
“Quality service!
I’ve used several of their offered services; phone cover, safety glass, and phone case.
Good selections & top service. Two thumbs up!!”
“MD was great. He was knowledgeable and kind while helping both myself and my Mom. Next time I need a new phone or accessory I will go see him at Verizon instead of going to Apple. Thanks!”
10AM - 8PM
266 Monroe St, Passaic
Mobile Phones
“Diego at Verizon Passaic served me very professionally and accurately with the phone issue that I had. He knew exactly how to address my problem and diligently helped me ! I recommend going to Verizon Passaic to see Diego.”
10AM - 8PM
89 River Dr, Garfield
Mobile Phones
“big big shout out to Victoria and Greg for helping me with my AT&T visit. I left highly satisfied they went over and beyond I got the phone I wanted and their customer service was exceptional! I’ll forever come to this AT&T store thanks to them! They made the time well spent.10 out of 10.”
“I wanted to get my ps5 checked as it was not connecting to the wifi properly. I was told of the reasons and services they could provide to fix the issue. They gave me advice on what to do, and right now my ps5 is connecting to the wifi. They advised me for completely free and solved my problem. I would recommend to come here for service and for advice on electronics. I felt it was an honest and straightforward store.”
“Excellent service and the best prices on the case for my cell phone that I found in the area, they gave us the screen protector at no cost to put it on. Super recommended”
10AM - 7:30PM
276 Broad Ave, Palisades Park
Mobile Phones
“I purchased a pre-owned iPhone 14 Plus to upgrade my mother's old iPhone 8 Plus. I transferred everything myself, but activation/transferring her active line to the 14 Plus was still required. Since newer models are eSIM-only, I knew it wouldn’t be straightforward. I could have handled it on My Verizon online, but that likely would’ve meant dealing with customer service via phone and wasting time.
This shop is only a block from my place, so on the way to dinner with my mom we stopped in. Patrick and Kyu activated the device quickly and without any issues. Supporting a local business is an easy choice when the service is efficient and reliable—highly recommended.”
10AM - 8PM
852 River Rd, New Milford
Mobile Phones
“Speechless!!! Jack was amazing. He was super busy but he took the time to help each person at the same time and attended their needs. He provided me with the best deal for me and also informed me what could be helpful in a future.
If you need a trust worthy cellphone company/ person… come to Verizon in new Milford and ask for Jack.”
“Dear John, since you did such a good job, I am bring my daughter to your store at 3:30pm on this Sat. I would like her line to be joined to my account. Thant you for saving me 2000 dollars of upgrade a new phone. You are the best.”
“If you’re not coming here I don’t know where you’re going. Best place for any of your electronic needs!! Anthony gets the job done, great customer service.”
“Went to fix my iPhone 14 Pro Max screen today. The person was nice and chill fixed my phone in around 30 minutes with a nice screen. No cheap one, pro motion and True Tone working. 10/10 service would recommend”
10AM - 9PM
1 Garden State Plaza Pkwy, Paramus
Mobile Phones
“Love these guys! The screen protectors are top of the line and when you go to replace it ($12) they don't just put a new one on, they clean the entire phone and case and make it look brand new again. They better not ever close!!!”
10AM - 7PM
1428 NJ-23, Wayne
Mobile Phones
“I couldn't have been more happy with the service that Verizon provided on our recent visit. We weren't rushed nor pressured to make decisions and our overall experience was very positive.”
“Excellent customer service. I went to two other stores before this one and they wouldn't help me. Verizon of pearl river did! Worth the extra drive to get to this store.”
“Alex and his colleague both helped me and my family even though we walked in at the last minute on a Sunday. (I am not advocating that anyone do that, honestly felt bad) They were patient and kind, we are very thankful!”
10AM - 8PM
42 Farm Vw, Montvale
Mobile Phones
“I wanna start by saying Matt was AMAZING!!! He was super knowledgeable, made the entire process smooth & very fast, and his customer service skills were amazing; he was so friendly! Ive been an AT&T customer for a while and have been to a handful of stores & have worked with many associates, but this Montvale location has been the best one. I highly recommend asking for Matt if you ever need assistance! This store is about 30 minutes from me… but I will be making it my go-to from now on. A HUGE thank you to Matt!”
“Pat was an awesome help for me and got me setup with everything so easily. Awesome spirit with great knowledge in what he’s doing. We need more sales reps like Pat!! Thank you man ?”
“Best deal in town friendly girls they know a lot about phones I really like it it better then other stores around I highly recommend u can enjoy Google one and Amazon prime it best deal ever”
10AM - 8PM
380 NJ-17 Ste 2, Mahwah
Mobile Phones
“Title: Exceptional Service Experience with AT&T and Omar
I recently had the pleasure of working with Omar, an AT&T agent who provided an outstanding customer service experience. From the moment our interaction began, Omar displayed exceptional professionalism, patience, and a deep knowledge of the services offered.
Omar took the time to understand my needs thoroughly, ensuring that every question I had was answered with clarity and detail. His friendly demeanor, coupled with his genuine desire to help, made the entire process seamless and stress-free. It's rare to come across someone so dedicated and passionate about their work, and Omar truly exemplifies the gold standard of customer service.
Thanks to his expertise, I not only received the support I needed but also felt valued as a customer. AT&T is incredibly fortunate to have such an exemplary agent on their team. I highly recommend reaching out to Omar for any AT&T-related assistance – you won’t be disappointed!”
“I visited this store a few years ago and had a terrible experience, so I was hesitant to return. Unfortunately, I had an emergent situation that required me to go back. This time, however, I was assisted by the store manager, Leo, and his assistant, Alexandro, and the experience could not have been more different.
Leo and Alexandro were two of the most impressive individuals I have ever dealt with at AT&T. They were extremely professional, attentive, and knowledgeable. Not only did they immediately address my needs, but they also managed several customers, myself included simultaneously with precision and teamwork. At no point did anyone feel neglected or rushed.
I was thoroughly impressed by their professionalism, the cleanliness and décor of the store, and how well-organized the entire operation was. Leo and Alexandro clearly run an exceptional store, and their leadership and customer service skills set a very high standard.”
10AM - 8PM
119 US-46 Unit 3, Lodi
Mobile Phones
“Amazing customer service I was just in the store to upgrade my phone and the rep I believe his name was Kevin was super helpful went the extra mile he made the process quick and easy will be coming back to get a few more accessories!”
“Excellent customer service. Nelson at the AT&T store in Hackensack was extremely knowledgeable and professional. My husband and I had a big issue after ordering new lines and phones through AT&T 611, our bill was completely wrong, we were charged for a phone we never received, and every representative told us something different. Nelson took the time to fix everything, explained the process clearly, and even followed up with us to make sure it was all corrected in a timely manner. Highly recommend this store, ask for Nelson if you need a new line or a new phone. 100% recommend.”
“Nelson was extremely helpful, my entire family was pleased with the service he provided. The work ethic is off the charts, professionalism, well caring, great energy, shows that he cares. Our process took us almost 3 hours and we went at 7 PM we never felt rush neither did we get any attitude from him. Thank you Nelson for helping us out, we truly appreciate all you did for us!”
“Best costumer service I asked boost mobile if the could transfer my music and photos to a phone if I bought it;and they said no! Mr Steve said he will try his best and yep he transfer everything, I definitely come back to shop a new phone again”
10AM - 8PM
598 Main Ave, Passaic
Mobile Phones
“Grateful to Nelson for his sincerity, for his empathy, and for trying to help me in my few possibilities to obtain services, and regarding the staff without words, without exception they offer excellent service, God bless you and may you continue to have that gift of service for all who come there”
“Excellent customer service came in there after walking down main Ave and trying about two other phone stores with bad experiences I was given really good service, leith helped me out he was phenomenal”
“I recently had my iPhone 11 pro max screen replaced for a decent price and it was done same day! While there was a misconception about the price I was given over the phone versus what I was told when I got to the store, the store associate was accommodating and rectified the problem. The phone looks and works great! I recommend this place to anyone who needs a quick repair for a decent price.”
“Stopped in to ask about current Verizon trade in terms. Actual offer on iphone7+ was better than I expected. Backed up my phones at home and brought them back. Dropped off old phones for transfer. Walked out with new iPhone 12 & kept my plan. Great service and prompt turnaround. Highly recommend. Update 6/25 Verizon had a promotion. Karim assisted with the conversion. Just took a few hours to convert our new phones... Much simpler process than going to the corporate store. Highly recommend.”
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“This past weekend, I had to trade-in my phone and the transfer of data was slated to be very long, but Alexis remained very informative and helpful, always updating me and making sure that the process was seamless. She even stayed later than store hours to ensure that the transfer was successful and complete. She was so patient and attentive. Great work! Thank you Alexis!”