The United States Postal Service (USPS) is a renowned organization committed to providing secure, reliable, and affordable delivery of mail and packages to over 157 million addresses nationwide. With more than 30,000 retail locations, USPS processes and delivers 47% of the world's mail, constantly innovating to enhance customer experiences. Customers have praised the exceptional service and assistance they have received at the local Post Office on 27 Washington Ave. The staff, including Tanya and a tall Black lady with one working eye, have been described as knowledgeable, kind, and attentive, going above and beyond to help customers with their postal needs. Whether it's hand-stamping wedding invitations, patiently assisting with packaging, or providing helpful options, the employees at this location have consistently demonstrated their commitment to customer satisfaction. Despite the busy nature of the Post Office, the staff has been commended for their professionalism and focus, even when dealing with challenging situations or customers. The overall cleanliness, availability of supplies, and early opening hours have also been highlighted as positive aspects of this particular USPS location, making it a preferred choice for many in the community.
I’m not surprised this post office has only 2.5 stars. I’ve been to the Milltown location before, but during a recent visit I encountered a postal clerk who made a disrespectful comment to me. The experience was upsetting enough that I submitted a formal complaint — something I’ve never done before.... read full comment
April 2026
Just like the rest of the people that gave reviews, the woman that works there has a completely disgusted attitude…I don’t think I need to give her race..
March 2026
Above and beyond what is expected. I lost my wallet in Milltown and Tanya tracked me down. Recovered all my id's, cards and cash. Restored my faith in people doing the right thing. Thank you so much
