TD Bank receives positive reviews for its helpful and patient staff. Customers highlight specific employees who provide unmatched service, solving issues and answering all questions with care. One associate assisted with online banking and Zelle, showing great patience. Another stayed over 50 minutes past closing to resolve a situation. While wait times can sometimes be long, the quality of service makes it worthwhile. Customers also appreciate the bank's friendly atmosphere, including the little taffies given out. Many express being long-term customers who love the people and the service they receive.
Long lines lots of steps to make for simple transactions
June 2026
I went in to cash a check and walked out 25 minutes later. They might be America's most convenient bank, but they are also America's slowest bank.
June 2025
I normally don't leave reviews but I felt i needed to share. The guy that sits in the front desk when you walk in is very helpful. I also bank with PNC but the service i get in TD was unmatched. I believe his name is Sandiego he has a lot of patience and answered all my questions.
