The AT&T Store in Montclair offers a wide range of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans. Customers appreciate the store's prepaid phone plans with no annual contracts and no credit checks, as well as unlimited data options that come with AT&T's nationwide 5G service. Reviews highlight the exceptional customer service at the store, with staff members being described as knowledgeable, accommodating, and respectful. Customers have praised individual employees like Shantai and Stephanie for their professionalism and efficiency in assisting with phone upgrades and issues. Many have expressed satisfaction with the care received, noting that the staff takes the time to explain necessary steps for resolving problems, even if not everything can be handled in-store. Overall, the Montclair AT&T Store is recognized for its friendly atmosphere and commitment to helping customers with their mobile needs.
Was at the Montclair location today and Stefanie was super helpful. She was doing an amazing job of dealing with multiple customers all by herself holding down the fort.
June 2024
I cannot express how satisfied I am with the care I received. Even though my issue was not able to be resolved by the ATT store rep, he explained the steps I needed to take in order to finish resolving my issue at the Apple Store. It was fantastic care! Very very happy and satisfied always with this store rep.
April 2024
This store is the best at&t store. They have the best employee that assists me in upgrading my phone and my son's phone. SHANTAI is very accommodating, respectful and smart. She answers all my questions. And I really appreciate it.
