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“Andy is my go-to sales person, I only buy my appliances from him specifically. I’ve been going to him for years now. He’s very professional and attentive. He always takes his time to explain and show me different options and helps me choose the best fit for me. He has even come in on his day off to help me in the store. My loyalty to this company is because of Andy’s great customer service. I will always recommend my friends and family to Andy in Jersey City.”
“Very professional sales assistance he didn’t hesitate to help us. He was also very patient and we didn’t have to wait too long for our pickup”
“I would like to express my sincere appreciation to Tom Paone, Manager of the Paramus location, and Jennifer from the Repair Center for their outstanding assistance with an issue involving my new refrigerator.
With a holiday weekend approaching, I was concerned about getting the matter resolved quickly. Tom and Jennifer both took the initiative to escalate my claim, and thanks to their efforts, the issue was resolved in less than 24 hours.
My family and I have been shopping at PC Richard & Son for many years, and experiences like this are the reason we will continue to do so. We have always been treated like family, and that level of personal care and customer service is what truly sets PC Richard & Son apart from the big box stores.
Thank you again, Tom and Jennifer, for your professionalism, responsiveness, and dedication to customer satisfaction.”
“Sam is amazing! He is extremely helpful and knowledgeable. I am confident that he offered us the best Verizon services for our needs. I highly recommend the Cedar Grove location!”
“The girls at 757 main are amazing! I transferred from AT&T and they took care of everything for me from transferring me in to transferring all my phone contents into my new phone. I recommend them 100% of your looking to transfer over head to 757 main in Passaic every other store made it impossible for me and even told me to take a new number and these girls did everything in their power to get me my number!”
“I normally don’t write reviews but had to this time. Had to go back for a wall mount for my TV. Jason G. helped me and he was wonderful! He was super helpful and patient. Went out of his way to show all options available. Thank you Jason. I will for sure ask for you next time I’m in the store.”
“Dear John, since you did such a good job, I am bring my daughter to your store at 3:30pm on this Sat. I would like her line to be joined to my account. Thant you for saving me 2000 dollars of upgrade a new phone. You are the best.”
“Best costumer service I asked boost mobile if the could transfer my music and photos to a phone if I bought it;and they said no! Mr Steve said he will try his best and yep he transfer everything, I definitely come back to shop a new phone again”
“Great quality of work and awesome customer service! professional service for your vehicle needs. Awesome quality work, great customer service, reasonable prices. Will be back to this shop for sure. Thanks again,”
“Johana was very kind to my child . She asked them questions so she knew what book they were looking for, and she gave them very good choices to choose from. My child was completely comfortable around her. This employee is very nice, and welcoming with her customers.”
“Timely emails and updates on orders. Product proves to be quality and reliable. James always answers my calls and responds quickly. Great experience with New York Cables”
“We were visiting the American Dream mall in NJ from the DC area when my son’s phone died . This store has excellent customer service . Way better than the DC area ! Dante and Joc quickly helped us”
“I cracked my iPhone screen and decided to try this place,when I walked in the young lady was so nice to me and she had wonderful customer service,I felt so comfortable and I was very happy with the results.I will be recommending my friends and family,Thank you very much for such a great experience❤️”
10AM - 8PM
100 US-22, Springfield
Electronics
“Mark for the save again. Had to replace the protector for my phone’s camera. Don’t know when I dropped it and it shattered but the lens was not damaged. Will be back again.”
“Nasser was incredibly helpful and turned my whole experience around. When I first came in, there was some confusion with another employee about what I needed, but Nasser stepped in, understood exactly what I was looking for, and fixed everything quickly. He made the process easy and stress-free. I really appreciate his patience and professionalism—definitely recommend asking for him!”
10AM - 8PM
491 US-46, Wayne
Electronics
“This company is great to deal with, I have been ordering from them for months and purchased multiple products. They have the best prices anywhere!! Great customer service!”
“Alexandra was very kind, she helped me with everything, I will say this to my friends and family. The best service I have ever had in a metro store. Thank you very much, Alexandra.”
9AM - 6PM
126 3rd Ave, Paterson
Electronics
“Mrs Weber was very explanatory indetailing the options of and choices of each purchase. Delivery and instalations were on scheduled time and any concerns were addressed satisfactory.”
9:30AM - 9:30PM
495 Prospect Ave, West Orange
Electronics
“Was in the store this past Saturday. There was a kid who was a little short on his purchase. The cashier came over and put up the money he needed to be able to purchase a football. He walked out of there super happy. Times like these we need a little kindness. What may seem small to others can be really big to someone else. I dodnt get her name and I should have but just wanted to share her kindness.”
10AM - 8PM
173 Ferry St, Newark
Electronics
“I first went to another Metro store on Market st but they didnt want to help me with a device change,and also they said their systemwas down and offered no solution. Theni went to the Metro on Ferry st and the experiences was xompletely different. The girl there was amazing, she called her support department asked for my ID and helped me without any problem at all.
Withouta doubt,the best customer service I've received at Metro by tmobile is at 173 ferry St location.”
“This is a convenient store and smoke shop. I came to purchase vapes. This was my second time at this store and both times were quite pleasant. The man behind the counter, who I believe to be the owner, is very nice. I asked a lot of questions and he has a lot of patience with me, so I have nothing bad to say. Their selection in your vapes is pretty good considering bought enforcement cracking down on the sale of flavored vapes. Additionally, prices are pretty good as well.”
“This store has a lot of products from Portugal. For unique gift items or even personal use (embroidered hand towels, coasters, coin purse, bags, keychains, soaps, religious items, the list goes on) - this is a go-to place. On the other side of the store you can find home gadgets and appliances. It may be pricey but it's still a nice place to go to. I have gone back here numerous times either to browse or buy souvenir or religious items. I really recommend this store- so many items to choose from.”
10AM - 7PM
70 Broadway, Paterson
Electronics
“Really happy with the service at this Metro by T-Mobile location. The two guys working there were awesome very patient, knowledgeable, and genuinely helpful. They made everything simple and never rushed us or tried to push anything unnecessary. Great customer service and a much better experience than I expected. Definitely appreciate both of them!”
“I’ve been coming here for years! All the barbers are skilled and professional, and they speak both English and Spanish. They take both appointments and walk-ins as well and serve all types of clients! I highly recommend the shop.”
“I had a great experience at PC Richard & Son thanks to Wally. He was very helpful and knowledgeable while assisting me with purchasing a coffee machine and a wall mount. Wally took the time to explain my options and made the whole process easy and stress-free. I really appreciated his patience and professionalism. Highly recommend asking for Wally if you need help!”
9AM - 6PM
472 US-46, Fairfield
Electronics
“Brought my Corolla in to get a blown rear speaker fixed. Sam was very welcoming and professional, took a brief look at my car and immediately determined the issue. Was able to take my car in for service immediately.
There’s no waiting area, but easily accessible to walk to other businesses in the area.
Took about an hour and 45 mins. $150 for speaker replacement and $150 for labor.”
“Awesome service. I reserved a used alienware laptop and found the charger was mission. The manager and the associate on duty addressed it immediately. Will recommend this shopany rime over best buy”
“I really take time, as a client and really they are all very professional. Mike, Jay and Tirso are excellent. I'm really happy with the service. Thank you guys for your attention.”
“Amazing service at this store with Caroline. This store will give you discounts. They will work with you for your new service. Hakeem the manager was also excellent. Come see them for any Verizon services.”
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“I come in the mornings. 2 guys in there are very very friendly. Another guy I feel as if he's always watching me. I don't like that and all I do is come for coffee or tea. Go white the counter down and get out of my WAY! The other 2 guys make it a 5 star plus it's big in there and always clean.”