TD Bank is a major financial institution serving over 8 million customers across the U.S., with more than 1,200 locations in the Northeast, Mid-Atlantic, Metro D.C., the Carolinas, and Florida. It offers a full range of retail, small business, and commercial banking services, along with private banking, wealth management through TD Wealth®, and vehicle financing via TD Auto Finance. Headquartered in Cherry Hill, New Jersey, TD Bank is known for its convenience and comprehensive banking options. The reviews highlight the friendly and helpful staff at many branches, with employees like Susan, Denny, Johnny, and Elvin receiving praise for their patience, knowledge, and excellent customer service. Customers feel comfortable and well-supported when visiting, especially when asking questions about accounts, lines of credit, or specific banking needs. Staff members are often described as kind, patient, and professional, making banking experiences positive despite some occasional frustrations. However, some reviews mention areas for improvement. While the staff is highly appreciated, issues such as unclean branch grounds, outdated decor, and malfunctioning ATMs have been noted. The atmosphere in certain branches can feel bleak, and the cleanliness of the environment does not always match the high level of customer service provided. Overall, TD Bank is recognized for its helpful staff and convenient services, with some room for enhancement in branch maintenance and facilities.
Every time I go to my local bank Joana and the staff always greet me with a smile and take care of my transactions fast. Always keeping me up to date on most recent promotions ! Great team I must say
December 2023
Long long lines and wait.everyone is friendly though
September 2023
Customer service is always great tellers great you as soon as you walk in. Would recommend this bank to friends and family
