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March 2024 by Sam
the older female employee with white short hair and glasses (who was working on 3/14 at 8pm) can go suck a fat one. absolutely rude and entitled, not attempting to accommodate at all. this is why i rarely buy from companies that use trash fedex. btw this person probably takes it up the buff every day
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March 2024 by Harold Castro
Today I came to pick up my reptiles sent by fedex and the attention of the only lady is terrible, one says good morning and does not respond, additionally the box is identified that they are live animals and must be kept in a certain position and the lady, regardless of the she moved to the wrong side and even then he started pushing them with her feet, i told her that they were animals and she kept doing it. Terrible service and my frustration is that it is the only place close to home that I can receive.
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March 2024 by Rodrigo Fernandez
I have been waiting for a package with signature required. Every day receive a "we attempted to deliver" message. No one rang the doorbell or placed a notification slip on the door. I watched the driver stop in front of my house then drive away without getting out of the car, received yet another "attempted to deliver" immediately after. Terrible FedEx location
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February 2024 by gene peterson
Great place for all your shipping needs.
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February 2024 by Eric Kabigting
Package was not delivered by FedEx even if the address shows the right address.
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February 2024 by Leslie Z (Leslie)
Extremely rude stuff like they are never taught how to talk to people.I went to drop some clothes off, it’s a no box no label return meaning I can just bring the garment. The old black woman literally just yelled at me “is it how you received it?” I explained to her it’s not needed and that’s how I did my last return at another fedex location, they took care of everything without any questions.I’ve never seen any carrier’s staff talking like that. Eye opening.
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January 2024 by Grover Lescano
I only go there to drop packages. The staff are very nice. Easy parking and hardly any lines.
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January 2024 by J Renee
Second day in a row the driver claims to have "attempted delivery". I work from home. I have a Blink video doorbell. Nobody ever rang the bell. Today, the website said it was still at the Moonachie warehouse, while I received a text saying it would be delivered by 1:30pm. I waited all day. I called the customer service line just after 4pm. Around 4:20pm, customer service told me to create a drop off point. I asked the package to be delivered to a nearby Walgreens for pickup. It was confirmed in email. I left the house finally after 5:30pm. There was no notice on the door. I checked. No doorbell rang. No video capture. I returned home at 9pm to a notice on my door AGAIN. I called the customer service line which isn't in the country. The automated system told me the attempt was made around 4:40pm. By the way, this is government property that they're playing with.
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December 2023 by Frank Cornelius
Slow but steady
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November 2023 by Brittany Novak
Facility claimed to have attempted delivery three separate times. I was home every time waiting for delivery and no notification or knock from deliverer. Additionally I have cameras on property that prove no one attempted delivery. This is absurd. People pay for a service. Not only that the pick up location is no where near my residence which is very inconvenient. This was a gift sent to me so I did not choose FedEx. No remorse, horrible customer service.
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November 2023 by Víctor Cueva Acuña
They look at you from the inside and no one comes out to help you, they seem retarded
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November 2023 by Jay Jaggessar
A little bit of a wait, but nice facility and friendly staff.
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October 2023 by Marina Shikhman
Horrendous facility. They had my package there for over a month, not delivering it, FedEx is stonewalling me and the shipper, denying it is lost. I am completely disgusted.
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October 2023 by Kelly Martinez
Trash driver lying saying they delivered my medication been home all morning saying I wasn’t available to sign I have cameras they never showed up if your drive did deliver wouldn’t they leave a slip yea never got one because you driver never came. I’ll be suing FedEx if something happens to me .
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October 2023 by Cal86
I am giving this establishment one star only because I have to rate it. I visited this location last week and had an unfortunate encounter with a female employee who was extremely unpleasant and disrespectful. It was evident that she despised her job and dealing with customers. I would not recommend this place to anyone.
