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“Unfortunately I don’t know her name. Was there today Wednesday Sept 17 th approximately 3pm. She was soooo nice, and sooo helpful. Moved to Rockaway 6 months ago and still trying to find our way around. Have been in post office before but never met this very kind and knowledgeable lady. I was a little frustrated with the day I had and had to get a money order which I didn’t know bank does not do.They told me to go to post office. So I proceeded to post office. She was soooo nice and helpful. Didn’t know what to expect because being new in the area I thought “ great another aggravating situation “. Just want to make sure you know who I’m speaking of. again Sept 17th about 3PM. She was soooo nice great, helpful and felt Rockaway may have been a good move. Thank you sooo much postal worker on that day and time.”
“I’ve always had a positive experience with USPS. The staff is friendly and helpful, always providing clear information about shipping options and tracking. I’ve never had an issue with lost packages, and the delivery times are usually spot on.”
8AM - 4:30PM
372 Green Village Rd, Green Village
Post Offices
“I come in almost every day, and every time, HANNAH goes above and beyond to make the experience feel genuine and welcoming. Her energy, professionalism, and attention to detail is very impressive.”
“? Reliable and Friendly Service
I actually go out of my way to use this location over others nearby. The service is consistently friendly and efficient, with the exception of one newer employee who seems less approachable. Lines can get long due to customer delays, not staff, but I usually wait no more than 10 minutes. The space is small but functional, and they have a fun selection of envelopes. Overall, a great post office.”
“This is the best post office ever! We are so lucky to have this amazing post office in our town! Bindu and Ferdi are such dedicated, hard working postal workers who really care about helping the customers. I always go here for all of my mailing needs and will continue to do so. Keep up the great work!”
“Shawnt’e was extremely polite and helpful today! She hands down gave my girlfriend the best customer experience to date with the post office. She provided excellent service and possessed the knowledge to make sure our package arrived at the time we needed it to. And at the best possible price. We were quoted as having to spend almost $200, to have the same delivery service done by FedEx. We spent nowhere near that, and our package is expected to be there exactly when we want it to. I would absolutely recommend this Post Office to anyone in the area. Thanks again to Shawnt’e!”
8AM - 4:30PM
598 Central Ave Ste 7, New Providence
Post Offices
“I love Tara, who works at this post office, I live in Summit and come all the way here just because of her. I always have a prepaid label so it is a quick in and out, I have a small business and do a lot of shipping. When being attended by other other officers, even having pre-paid labels, I have sometimes ran into comments about how something about my package or my label is wrong (wrong package type, wrong sticker placement, wrong "zone rate" (my labels are created automatically by the USPS software based on accurate package details and shipping info so these comments don't even make sense). That has never happened with Tara and my package delivery rate is 100% with her.”
8:15AM - 4:45PM
1 Morris St, Morristown
Post Offices
“I have consistently received great service from Jason at this post office. He is extremely friendly and knowledgeable about the products. Always a pleasant experience at this post office. Also a beautiful building”
“I called Montville post office today for a question that I know was a shot in the dark. The gentleman that answered the phone went above and beyond
I cannot say how impressed I am with the level of service. Kudos keep it up the postal service needs more like you.”
8AM - 4:30PM
187 Columbia Turnpike Ste 15, Florham Park
Post Offices
“Been here a couple times and I’m always met with fast and friendly service. Plenty of parking available and the line (if there even is one) moves quick. This is my go-to for USPS services.”
“Small and quaint post office with a warm welcome. Michelle is very helpful and knows what is going on. Just right on Village Road, great location.
Thanks.”
“My son and I just did our passport applications here. We worked with Rita, who was very nice, patient and knowledgeable. It all went smoothly and it was a very good experience.”
“Everyone at the Bernardsville Post Office is wonderful. The people at the desk are warm and friendly and alway helpful. They have always been helpful with any question or package I have. My mail carrier always has a smile and takes care in making sure we receive our packages and letters in perfect condition! Thank you all for all you do!”
“Not sure why all the reviews are so negative. We use this location for all our office outgoing mail and they are so sweet, helpfull, and efficient. All yall Karens just love to complain for real.”
“Post office gets a bad rap sometimes. But anytime I've dealt with either the Annex or the main PO on Lincoln Place service is outstanding. Kudos to the Madison NJ post office team.”
“This is the best post office that I've ever been to. Employees are kind, friendly, and knowledgeable. This place gets packed with all kinds of requests and the staff assists everyone with a smile on their face.”
“Michelle is the best!! The service here is always great and the staff are so respectful. I don’t understand what these other reviews are talking about, because the ladies here are extremely nice and helpful!”
8:15AM - 5:30PM
166 Ridgedale Ave Ste 9, Morristown
Post Offices
“I had a problem with a missing parcel. The gentleman in the post office followed up with me twice in 48 hours. He was polite, and really diligent about finding the package. He sent mail carrier on Saturday to recheck for pkg and they found it in wrong mailbox.
JUST WANT TO THANK THE POSTOFFICE
FOR GREAT FOLLOW UP AND REALLY NICE EMPLOYEES!!”
“I know there are a lot of not so nice revues referring to this post office . But I’ve been there once and had a very good experience. I dealt with someone named Alecia. She was calm, very pleasant and solved an issue I was having. Thank you, Kathy Serra”
“Always have had a good experience at this location. Didn't realize the Toxic Avenger Movie from the 1980s was filmed on Boonton, NJ with one scene filmed outside. See photo.(Not Real, just the scene from the Movie)”
“The bald gentleman at the counter was incredibly helpful and kind. He knew the answers to my many questions and was patient in explaining what the best and most affordable way to ship my items was. His service and knowledge was much appreciated!”
“I am new to the area and every single staff member has been very polite, helpful and efficient.
We have to drop packages very frequently and we have had a great experience.”
“Nice lady at the front name Constance (Connie) is very polite and patient. She’s very knowledgeable about retail and is the passport agent there. She gives customers chances to correct paperwork instead of rejecting password appointments. I highly recommend her to help customers with anything. Customers come in are very disrespectful to the staff I have never seen her loose herself dealing with the public can be very challenging.”
“Mrs. Moore the postal inspector in the new Providence location has been one of the nicest, most empathetic and helpful, she understood my issue and was able to resolve immediately. I’m forever grateful.”
“Always helpful and knowledgeable. Shipped packages to Japan and get the guidance needed. Lobby is open for mailing letters after hours. Best post office in area that I know of.”
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“?Mixed Experience, but Improving
The automated phone system is efficient despite being impersonal—I had a mail issue resolved quickly through an online form. Staff here used to feel cold and indifferent, but there’s been a noticeable shift lately. A kind older Asian woman who rotates between locations brings warmth to the service. Staff turnover seems high, and while they may be short-staffed, hiring doesn’t appear active.
Lines vary depending on the time and customer behavior, but I usually wait no more than 10 minutes. If the parking lot is full, expect a wait. The space is functional, though envelope selection is more limited than other nearby offices.”