Chase Bank provides checking, savings, and mobile banking services. Reviews highlight experiences with customer service that vary between branches and employees. Many customers report amazing, professional, and very helpful service, with some employees noted for being respectful, courteous, and honest, going above and beyond to solve account problems. However, other reviews describe instances of terrible service, where customers felt treated poorly and were given erroneous information that caused annoyance and inconvenience. While some find the bank to be a great choice with great customer service, others express frustration with specific interactions. The bank's hours are noted, and it is recommended to visit well before closing. Deposit products are provided by JPMorgan Chase Bank, N.A., Member FDIC.
Very helpful, when you have to change your bank. Having a bank close on you, you have a lot of work ahead of you. With this information it looks like chase is the best choice.
October 2024
Amazing customer service, very professional!!!! On Saturday the bank closes at 1pm please don’t be weird and come at 1pm lol
January 2024
I’m writing to express my thanks for Sherri’s prompt and resourceful handling of my financial issues. It would not have been possible for me to secure a loan without your help. I have written to your bank to let them know I think you are an outstanding employee.
