New Balance Mt. Laurel is a highly recommended shoe store known for its exceptional customer service and knowledgeable staff. Customers frequently mention the warm welcome they receive upon entering, with employees taking the time to understand individual needs. The store features advanced technology, including a 3D foot measuring machine, which helps customers find the perfect fit. Notable staff members like Chris and Brandie have been praised for their expertise and patience, guiding customers through the selection process and ensuring they leave satisfied with their choices. Shoppers appreciate the personalized attention they receive, whether they are looking for running shoes, work shoes, or options for specific foot issues. The store's wide selection caters to various preferences and requirements, making it a go-to destination for anyone serious about finding quality footwear. Customers leave with not just shoes, but a sense of confidence in their purchase, thanks to the staff's dedication and knowledge. Many express intentions to return for future needs, highlighting the store's welcoming atmosphere and commitment to excellent service.
Jessica was so helpful and patient. Come to this new balance family owned. Can’t say enough. We will be back here for our next pair. Thank you
October 2025
They were so helpful with finding the right fit and were really professional the whole time!
July 2025
I am an avid runner and really appreciate being able to walk into a store, try on different models, and feel the fit before I buy. The New Balance store in Mt. Laurel has an excellent selection and great customer service. I highly recommend for anyone serious about their shoes.
