New Balance Mt. Laurel is a highly recommended shoe store known for its exceptional customer service and knowledgeable staff. Customers frequently mention the warm welcome they receive upon entering, with employees taking the time to understand individual needs. The store features advanced technology, including a 3D foot measuring machine, which helps customers find the perfect fit. Notable staff members like Chris and Brandie have been praised for their expertise and patience, guiding customers through the selection process and ensuring they leave satisfied with their choices.
Shoppers appreciate the personalized attention they receive, whether they are looking for running shoes, work shoes, or options for specific foot issues. The store's wide selection caters to various preferences and requirements, making it a go-to destination for anyone serious about finding quality footwear. Customers leave with not just shoes, but a sense of confidence in their purchase, thanks to the staff's dedication and knowledge. Many express intentions to return for future needs, highlighting the store's welcoming atmosphere and commitment to excellent service.
Briana was excellent! Very helpful!! And Chris shared valuable insights about sneakers and fit as well!!
August 2026
New Balance Mt. Laural earned 5 stars today. Had an issue with the tread on my 990s. They replaced them without hesitation or question even though they were 7 months old. Great American Company standing behind their product. Thank you!
July 2026
We bought 3 pairs of fantastic feeling shoes. The staff is customer service based, knowledgeable and friendly. New Balance shoes are worth every penny. They corrected foot and knee issues for me. They are the only athletic shoes I buy now.
