PHH Mortgage Corporation receives positive feedback for its knowledgeable and trustworthy staff, including John Silano, Robin Thomas, Marissa Anderson, and Chad, who are praised for their professionalism and compassion. Clients appreciate the ease of the refinancing process and the helpful guidance provided during difficult times. Many find the customer service to be strong, despite some experiencing occasional communication issues. The company is recognized for offering valuable advice, such as suggesting a mortgage over an equity loan. Overall, clients report a good experience, though some desire more proactive communication throughout the process.
By far the best experience I've had dealing with any mortgage company. I highly recommend.
January 2026
I had a very good experience so far working with John Silano! He is very knowledgeable and appears trustworthy over the phone. I’m hoping we can close soon in a range of 5.2% so it’s really worth the money and effort!
January 2026
Robin Thomas and Marissa Anderson were fantastic to work with. They helped me navigate the process with understanding and compassion over an extremely traumatic event. I would highly recommend PHH Mortgage Corporation for anyone going through a refinance process.
