Ross Dress for Less offers a variety of items at good prices, though the selection can be hit or miss. Customers find a good selection of men's cologne and enjoy the convenience of the store’s location near highways. The store layout and merchandise have changed over time, with some locations having less merchandise than before. Shopping can sometimes involve waiting at the checkout with limited cashiers, but overall, it remains a fun place to browse. The store provides a mix of nice items, encouraging shoppers to buy quickly before they are gone.