Crystal Inn Neptune is a local hotel with a clean pool for the summer months. Reviews note the staff as kind, friendly, and sweet. Some guests found the rooms clean with comfortable beds and very hot water for bathing. It is considered a safer, cleaner option compared to other cheap local hotels. However, there are significant criticisms. Guests report issues with cleanliness, including filthy or stained towels, makeup on linens, unchanged sheets, and occasional roaches. Some mattresses are described as hard like concrete. The hallways and rooms can reek of smoke despite no-smoking signs. The pool hours are short and rooms are pricey, though often cheaper than nearby alternatives. Booking directly may cost more than online rates.
The staff was fantastic! The room was big, if a little grubby, the location was great. We had the pool to ourselves during our stay
May 2026
The service was wonderful! The lady at the front desk was very helpful and kind. The room was clean although the towels could be bigger, and it would be nice to have a box of tissues in the room. Conveniently located near the beach.
March 2026
Booked this room as it was convenient to where we were having our girls night out. Maddie at the front desk was the best part of this hotel! She was helpful, attentive and friendly. The location is great with beaches close by and a Quick Check right across the way. The room was dated but it was clean.
