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“What an amazing experience I had while shopping in PC Richard’s of Watchung. Chris W. was very knowledgeable and provided an amazing customer service experience. They for sure don’t make-’em like Chris anymore! This was my first time in a PC Richard’s and I’ll definitely be back for all my new home needs.”
10AM - 8PM
243 NJ-10, Whippany
Appliances
“Andrew did a great job getting us the perfect appliances for a new kitchen. So thrilled with everything we got and it was such a better deal than Home Depot for the same appliances!! Big thanks to Andrew!!”
10AM - 8PM
2264 US-22, Union
Appliances
“Alfredo made setting up my order and installation very easy, and even made sure I didn't accidentally overpay when a bracket was already included that I didn't know about. Looking forward to receiving our products!”
“It was a very pleasing experience. I loved how the representative allowed us an appointment to explore and answered all questions. High recommend our sales representative, Saf.”
“I gave this business a 1 star rating about 8 months ago. Since then there’s a new ownership and management. The business model has changed. They are forthright and friendly with proper display of merchandise and pricing. I will definitely do business with HW Appliances 4 Less in the future and would recommend the business to others.”
“Owners were very attentive and helpful in explaining details about the Washing machine we wanted to buy. Delivery was fast and the men were extremely careful taking the machine Downstairs. They also removed our old machine and took it away at no charge.We certainly will buy future appliances at their store.”
“Today I had a microwave installed; the gentlemen who delivered an installed were courteous, respectful and expeditious . The appliance looks great, and I'm very happy!”
“The owner of this repair shop was very personable and knowledgeable about my old mielle vacuum cleaner. The service was provided in a reasonable time frame and at a very reasonable price. Would definitely recommend”
“I wished to express that engaging with Melissa Fernandez has been a remarkable experience. Her prompt replies, dedication, and relentless assistance are highly appreciated.”
“Needed a thermal fuse for a 90s Whirlpool gas dryer that wouldn't heat up. They had the part, set aside for me when I called, and I had my dryer working again within half and hour. A+.”
“I recently moved into a townhouse where the first floor is partially heated with a gas fireplace. I experienced beeping internally and difficulty turning the unit on. My local store referred me to George. Starting with the first call, I knew I was in the right hands. He told me what he thought the problem was over the phone and got a technician out the next day. Again, I knew all would be fine when the technician arrived and got to work. He was very professional and patient. He listened and explained everything until I understood. I cannot say enough good things about this company and the team. Old school and the best!”
“Forget the "Big box" stores when shopping for appliances, especially High Line. Todd at Top Line is knowledgeable and experienced and their install team are top notch.”
“I have been going to this location for a while now. The general manager and his staff have always shown great customer service. I really appreciate all their hard work and customer service dedicationThank you”
“The best store with the most helpful people I have ever encountered. sales reps and counter guys are unbelievable friendly, true family environment . What a class A place.”
“I deleted what I posted previously about my experience at Astro. I had put a 1 star review and was upset with the way things went but Brian from Astro called me and we had a great conversation. He made things whole in my mind and refunded me for things that I should not have been charged for. He was very reasonable and apologetic for the things that didn't go as I would expect. And explained the billing and why it is written the way it is. My opinion was changed. I appreciate a company that will take the time to explain what happened and why and make things right. Thanks Brian. Hopefully I'll see you soon for my next rental.”
“5 stars because ALEXANDRA IN THE PAINT DEPT, is so professional and helpful. Came in to get stuff to fix our basement floors and walls. Alexandra was able to help with everything and so kind!!”
“Very friendly, very helpful, a little more expensive but worth spending the extra money . Made it very easy. Didn't have part but was able to locate and ship the next day. Paid over the phone. Qudos to good help.”
“After visiting a few other places looking for a variety of items, I should've just made that 1 visit to Home Depot!!! I found everything and MORE that I was looking for. Looks like I'll be making a lot more visits here!! Thank you to the extremely helpful and kind gentleman that assisted me.”
“I have been coming here on and off for years since I moved to the area. These guys are honest, and knowledgeable, and go above and beyond to help their customers. Plus small businesses are what keeps our country going and what helped make this country. Also if you need a sump pump the pumps they sell are great! The one I bought back in 2007 is still going strong I think I got my money's worth after 16 years.”
“This review is long overdue.I'm very grateful for Fred's small engine. I have been going there for at least 10 years. Every time I walk in or call, I feel like Norm from Cheers. (Danny) I buy 90 percent of my equipment there. They take the time to explain every detail about the machine, paperwork, and maintenance and answer every question I have. I take all my equipment to get repaired there, and I never had any issues with any repairs. Overall, I highly recommend going there.”
“Long story short: skip the big box stores and go here, you won't regret it... Outstanding family owned business with great pricing and customer service!Long story long: I had an appliance break and needed it same-day. I made the mistake of going to Home Depot and PC Richards first and they didn't have anything in stock and weren't even able to give me a timeline for delivery. I was lucky enough to find Jem on Google... not only did they have a good selection actually on their premises but their pricing was good as well. The customer service was great and I was able to even deal directly with one of the members of the family that owns the business. Where can you really find that these days? The buying process was quick and easy, no pressure, no drama. Zelle, check, or cash is preferred. I don't believe they install but they do deliver to a pretty extensive area. Not the easiest location to find but definitely worth it. Give them a call, support a great local family business!”
10AM - 7PM
31 Somerset St, Plainfield
Appliances
“Aarons in Plainfield service was Exceptional. The customer service man was very friendly and answered all my questions. The delivery men were Exceptional as well.”
6AM - 10PM
3100 Hamilton Blvd, South Plainfield
Appliances
“I have to say the manager (excuse the spelling) Kaleel, saves this Home Depot location of a 1 star review. He is exceptional and from reading the other reviews it seems Home Depot needs to weed out people to have more employees like him..I had been searching for a new front door using the Home Depot ap and found the one I wanted. It said there were 2 in stock in south Plainfield so instead of buying on the ap I went directly to the store to look at the door in person. While looking for the door, I noticed a lot of their stock had dings and scratches all over them. Either way could not find the door I was looking for so asked one of the guys sitting in the door department. He searched high and low and could not find the door so told me he could place an order for it, they will search the entire store and pick the item for me and if not order another one for me. So I purchased it and went home. The next day I tried calling to see if the door was in and the phone just kept ringing. So I sent a text to the customer service chat in the Home Depot ap. That person ended up getting through to the store and she found out that they had cancelled my order. This is unacceptable!!!!!!!!!!!!!! They never reached out to even say they cancelled it which is the messed up part. Kaleel was very nice and called around to other stores and tried to make the situation right. I was on the phone for awhile and he said that if he could get through to the other stores he would give me a call back. Which he did.”
9:30AM - 6PM
1320 South Ave, Plainfield
Appliances
“Best appliance buying experience! Sal helped us over the phone best price and delivery was fast! Delivery guys were wonderful too. Thank you ! Love my new washer and dryer!”
6AM - 10PM
2445 Springfield Ave, Vauxhall
Appliances
“That sump pump rental helped me saved $1,000s of dollars. Thank you very much. Thanks to the young lady with the glasses and young guy for helping me Sunday. ;)”
6AM - 10PM
1515 US-22, Watchung
Appliances
“This is my local Home Depot. Since purchasing a home a few years ago, I’ve probably come here dozens of times for various reasons. My most recent visit to get supplies for a new dishwasher install is prompting this review. There is a certain negative connotation with “Big box” stores and I’ve certainly had experiences here that would align with that. Today an employee helped me in the electrical department and the experience was exceptional. He took the time to ask about my project and steered me towards a better solution. I very much appreciate his expertise and professionalism. Sadly I didn’t catch his name, as he rushed off to help another customer. Whoever was working electrical on Saturday March 2nd - HD, you need more folks like him.”
“Kudos to Wanda, at the Service Desk.A fantastic job in helping to relieve my heavy stress by solving the complex Order Delivery challenge I faced.Also, thanks to the entire team involved.”
6AM - 10PM
1555 St Georges Ave Rt, NJ-35, Colonia
Appliances
“Why are there so many Toro lawn mowers in for repair. Some look new. Mine is there now. All repair orders seem to have the same problem and solution. Is Home Depot selling crap then charging $100 to repair on a $300 mower?”
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“I always buy our home appliances from Colonial Appliances. Support your local stores. Great customer service, knowledgeable and they all know their products. See you again.”