The AT&T Store on Springfield Ave is known for its excellent customer service and knowledgeable staff. Customers have praised the manager, Chris, and staff members like Leona and Z for their helpfulness and professionalism. They assist with various needs, from upgrading phones to resolving technical issues, ensuring a positive experience. Many prefer this location over larger corporate stores, highlighting the friendly atmosphere and the staff's patience in addressing questions and concerns. Overall, this store is recognized for its commitment to providing outstanding support to customers.
Had problems with my old I-pad and went to the nearby AT&T store on Springfield Ave. Chris, the Manager explained the problems and helped me out. I realized I needed a new I-Pad He ordered me one and it arrived the next day. Excellent service!
January 2024
This AT&T store is awesome. Leona helped my husband transition from a Samsung phone to an I-phone. She was very patient and helpful. By far a better experience than the corporate store at Short Hills mall. Always have an excellent experience when I pop in to ask a question or solve a problem.
August 2023
Went for a phone upgrade. Chris in New Providence couldn’t have been more helpful. Very capable and knowledgeable person.
