Continental Auto Parts, founded in 1997, is a full-service warehouse in the automotive parts industry located in Newark, NJ, PA, and Upstate New York. With a new warehouse totaling over 500,000 square feet, the company serves as a model with one of the first fully functioning electronic order processing systems for the aftermarket automotive parts industry. They carry a wide range of automotive parts and accessories, most of which are in stock for immediate shipment. Customers praise the company's excellent customer service, with one reviewer driving all the way from DC to New Jersey to pick up a part due to the great things they had heard. The manager, described as a "really kind and helpful woman," went out of her way to assist the customer even after hours, showcasing professionalism, understanding, and a true dedication to customer satisfaction. The entire staff is reported to be friendly and provide excellent service. However, not all experiences have been positive, with one reviewer expressing frustration over lack of attention from an employee who was on the phone and did not respond to anyone for 30 minutes, describing the service as "terrible."
