Pilot Express in Newark, NJ is a major travel center considered one of the best and safe places for truckers to park, with tight security. It offers fuel, overnight parking, and clean facilities, including restrooms and showers. The staff is noted as friendly, polite, respectful, and professional. A key feature is that overnight parking is reservation only, so booking in advance is recommended. While the food receives mixed reviews—with chicken strips sometimes tough but awesome when fresh—the location provides a variety of fresh food, snacks, and drinks. Some operational issues are noted, such as occasional long waits or confusion regarding shower access, but the facility is generally maintained and in order. Conveniently located 30 minutes from NYC, it aims to provide everything needed on the road.
Avoid this place if possible. The staff are very lazy and ignorant, standing around in groups at the checkout chatting instead of moving the line along. They look down on you as if they own the gas station. They also close earlier than the time listed on the website.
May 2026
This is the second time I have come here and there Is no attendant outside to pump gas. The last time I was here, I had to pump my own gas.
May 2026
Pilot I have been customer for so many years after this pilot security and staff treated me very bad it was long weekend Sunday but they are bad place to come to I suggest all the driver try not to come here they have 2 showers and bad staff not good service and parking forget about it
