Planet Networks is highly regarded as an excellent internet provider known for its fast, reliable service and strong commitment to customer satisfaction. Customers consistently praise the company’s professional and knowledgeable staff, who are attentive, patient, and respectful during installations and troubleshooting. The installation team is described as efficient, detailed, and considerate, often working quickly while keeping the workspace tidy and accommodating the needs of customers, even in challenging or older homes. Multiple reviews highlight the technicians' friendly attitude, their ability to work in difficult conditions, and their efforts to deliver a seamless experience.
The company’s customer service is frequently commended for being responsive, caring, and easy to communicate with, often with actual people rather than automated systems. Customers appreciate the company's effort to avoid repetitive explanations by ensuring all team members are well-informed and coordinated. The service team is also praised for troubleshooting issues promptly and effectively, providing solutions that improve internet performance significantly.
Many reviews mention how Planet Networks has brought reliable service to rural areas, delighting homeowners who previously faced connectivity problems. The company’s dedication to community and personalized service, along with competitive pricing, makes it a top choice for those seeking superior internet. Overall, Planet Networks is seen as a local, caring, and professional company that consistently delivers fast, dependable internet and a positive customer experience.
The tech that installed the internet was amazing. He was very knowledgeable, polite and even assisted me in setting up the app on my phone. He didn’t rush to get to the next house either. So far the internet in my household is great! 10 stars from me!
October 2026
I would like to thank Christine and Michelle at Planet Network for the good service and hard work they and the company on the whole. Planet network gives you more bang for your buck and timely response for service issues. All the service techs are respectful, professional and go above and beyond to satisfy customers.
October 2026
So far absolutely loving Planet Network! A stable connection with faster speeds and great customer service
