Planet Networks is highly regarded as an excellent internet provider known for its fast, reliable service and strong commitment to customer satisfaction. Customers consistently praise the company’s professional and knowledgeable staff, who are attentive, patient, and respectful during installations and troubleshooting. The installation team is described as efficient, detailed, and considerate, often working quickly while keeping the workspace tidy and accommodating the needs of customers, even in challenging or older homes. Multiple reviews highlight the technicians' friendly attitude, their ability to work in difficult conditions, and their efforts to deliver a seamless experience. The company’s customer service is frequently commended for being responsive, caring, and easy to communicate with, often with actual people rather than automated systems. Customers appreciate the company's effort to avoid repetitive explanations by ensuring all team members are well-informed and coordinated. The service team is also praised for troubleshooting issues promptly and effectively, providing solutions that improve internet performance significantly. Many reviews mention how Planet Networks has brought reliable service to rural areas, delighting homeowners who previously faced connectivity problems. The company’s dedication to community and personalized service, along with competitive pricing, makes it a top choice for those seeking superior internet. Overall, Planet Networks is seen as a local, caring, and professional company that consistently delivers fast, dependable internet and a positive customer experience.
Great experience with Planet Network. Set up my appointment at the beginning of the week and by the end of it, had my internet connected. Ben and the other personnel were professional and on point with the whole installation. I wish I could’ve switched sooner!!
May 2026
Ben as very professional, courteous, and he was very knowledgeable. He did great work, helped us to understand what he was doing for us, and answered our questions well. We would highly recommend him. very satisfied customer. Tom and Lyn.
April 2026
New service is lightening fast. Expertly installed by Ben, who is highly experienced and very friendly; he took care of every detail.
