Optimum
Cell Phone Stores,
Internet Service ProvidersHours:
320 S Sparta Ave, Sparta NJ 07871 Hours
About Optimum
Optimum in Sparta, NJ, is more than just a cell phone store; it offers comprehensive Internet services alongside the latest 5G mobile phones on America’s largest 5G network. Customers appreciate the knowledgeable and helpful staff, who provide excellent customer service. Many have reported satisfaction with their experiences, citing short wait times and thorough assistance in transferring data between devices. Tech support is noted for its reliability, with consistent internet access and minimal outages. Customers have praised individual technicians, such as one who efficiently replaced outdated equipment and provided valuable guidance on using new devices. Optimum also offers plans that can save money on Internet, TV, and mobile bills. With a focus on in-person support, customers are encouraged to explore the products and services available. Overall, Optimum in Sparta is recognized for its fast internet, friendly service, and commitment to customer satisfaction.
Most Recent Reviews
October 2025
I never write reviews but it took me three calls and 3 hours after being hung up on twice by their team. What an absolutely terrible company and I wouldn't purchase Internet from them if they were the only option. Thankfully, I was able to get service through another company.
October 2025
Yariel helped me significantly. I was fed up with the help online and wanted to cancel my account.
The excellent help this gentleman gave me convinced me to stay with optimum.
October 2025
The Sparta location was extremely helpful and knowledgeable. I was extremely satisfied with the service I received and it certainly was the best service I ever received from a customer service representative.
More Comments(179)
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