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“these guys have changed my life - one of my favorite additions to the neighborhood. i will never stand in line at the wyckoff post office again!! i came here to rush my passport renewal application and my guy went out of his way to make sure i had EVERYTHING in the right state. he’s clearly done this many times and was above and beyond helpful (and i got my new passport 10 days later). thanks so much guys!”
“The employees at this location are incredibly helpful, hardworking, and efficient. This store is easily 100 times faster and more reliable than any other UPS Store we've ever been to. From the moment we walked in, we felt genuinely welcomed. A special shoutout to Ines, Jose, and James—they excel at multitasking across counters, consistently prioritizing speed without sacrificing great service. We absolutely love coming here!”
“Kind, competent resourceful team who takes great care of the neighborhood. Been shipping with them for decades and just couldn't say more good things. My mom asks me to save packages for when she visits from Michigan so she has an excuse to pop in and chat with the guys. Kings of Cobble Hill for sure!”
“Don't know how they found the most pleasant people in Brooklyn and convinced them to work here, but the most pleasant people in Brooklyn work in this shop. They're super fast, exceedingly lovely, and seem to care about service and getting your packages where you need them as quickly as you need them there. I love them all and feel lucky to live in such close proximity to this business.”
“I don’t usually write reviews, but this spot definitely deserves one. I affectionately call this place “the community post office”. Everyone who works there is so wonderful and helpful and happy. There’s always a bunch of people there and the vibes are always immaculate. I genuinely love coming in here as a weekly stop for my small business. Somehow this little shipping center makes me feel more connected to my community every time i pop in.”
“Every staff that I encountered with in the Englewood location. Been nothing but the best really helpful if you're not knowledgeable but u know u need a specific thing done they will handle it and you will by time you leave there.”
“Had a wonderful experience working from the work social office. The staff and the environment were very welcoming. With my busy travel schedule, it gives me the access and flexibility to meet our clients whenever I am visiting the area.”
“The only notary available until 6pm in Manhattan. Amber was 💯on top of our notarized documents. There is no line here bc they are so fast. No nonsense. Thanks for making a stressful process so easy.”
“The team member who assisted me was extremely kind, professional, and helpful throughout the entire process. They answered all my questions patiently and made everything quick and easy. I truly appreciate the excellent customer service and positive attitude. Thank you for such a great experience!””
“Love this location. My wife and I frequently bring amazon returns here and they move the line along so quickly, sometimes its out the door, but the staff is super courteous, efficient and knowledgeable in what they do. Always happy and helpful, just a great UPS store. Keep up the great work!”
8:30AM - 4:30PM
492C Cedar Ln, Teaneck
Mailbox Centers
“Friendly, efficient, professional and consistently great experience with all their staff, no matter the time of day. Not just my favorite location because they're local, they're truly the best.”
“Daniel at your Inwood location has done passport pics for both me and 9 month old and did an incredible job. Taking a passport pic of a baby is no small thing, and Daniel had us out of there in 10 mins and under. The result is that my 9 month old now has the best passport picture I’ve ever seen ?”
9:30AM - 5:30PM
2196 3rd Ave, New York
Mailbox Centers
“I received a very friendly and helpful customer service at the store. Great service at the store!
My only regret is that FedEx has scheduled to deliver my package later than I expected. That would make my whole purpose for paying over $200 to ship my very time sensitive package all worthless. I pray that the delivery date changes to at least 2 days earlier. That would mean the world to me.
I have returned to give FedEx a thumbs up ? for an excellent delivery service. Since my last post, FedEx delivered my very time sensitive package two days earlier than previously scheduled. That made all the difference for me.
THANK YOU FEDEX!!!
I will forever relie on your service!”
“Top notch service every time. Also, they handle UPS, FedEx, USPS - you name it. AND they take passport photos! The staff is patient and kind, even tho I have witnessed first hand customers being total jerks and treating them horribly. In spite of how they are treated, they are kind and patient anyway. This is a local business that we need to STAY in business!!!
oh yeah - one more thing - jerky entitled customers .... be kind. Their job is hard.”
“Efficient service and super helpful staff, special shoutout to Henry today. I got there as as the store was closing but was met with kind welcome and expedited service. Loved my experience.”
“Moving was so smooth! Joel, Jennifer and Alberto make moving experience so easy and fast! And more importantly great attitude and hard workers! Couldn’t be happier with my experience!!!”
“Pegasus has changed my relationship with shipping. I used to dread shipping packages but Pegasus makes it an easy and enjoyable experience. Their team is friendly, helpful, and efficient and I feel at ease knowing I can rely on them for my shipping and returns. Thank you Pegasus team!”
“I'm shocked at the bad reviews. I go to this location a lot and the staff is always so professional and polite. They always take care of me with patience and respect. I typically go on Saturdays and everyone that works there on Saturday's are all absolutely excellent! They deserve a raise! ;) This location is one of the best UPS locations in the city in my opinion.”
“Singh is extremely kind and always willing to help with everything. He is highly professional and very quick to respond to all our questions and requests. A genuinely lovely person and a pleasure to deal with! Thanks for everything!”
“I cannot share enough what a great experience I had with Lexington Pack and Ship !
The customer service was incredible, especially by Thomas and Irma .
They treated me with such kindness and customer service as I was packing things up to send home after my mother passed. They Helped me decide the best way to send things to minimize my cost,
I felt like Thomas and Irma treated me like their own family ! Where can you go where you feel you get that Kind of attention?
I wish I ran into Irma’s and Thomas’s everywhere I went like the pharmacy and the bank, etc., because the world Would be a better place to live!
Thank you Lex pack and Ship For hiring these great individuals And for sending my so safely. I highly recommend everyone to use this company. !
Joan K.”
“I saw someone rate the staff as rude in another review. I have used this place multiple times for shipping and while the staff may not be overly friendly they are always helpful and get it done quickly and professionally.”
9AM - 5PM
4 14th St, Hoboken
Mailbox Centers
“I have been to this place for shipping some documents which I wanted to get to the destination place next day. The documents reached on time as promised. I am amazed with the UPS service.”
“Efficient and super-friendly staff. My go to place for packages. Today I had to resend a document package because I had forgotten to sign a document and the nice guy at the desk gave me a discount on the re-send. He also proactively monitors overnight package progress to make sure there are no issues. That is what I call professional service!”
9:30AM - 3PM
941 McLean Ave, Yonkers
Mailbox Centers
“Randomly stopped in here to get something notarized. There wasn’t someone available but the person speaking to me was kind enough to let me know where else I could find a notary whether walking or driving. Long story short, you never know the day someone is having and them being helpful was a change of pace to how things had been going. A nice review is my small thank you.”
“I have worked with BSSI for several years and I grateful for their efficient and effective services. Put simply, their customer service is superb. I recommend them without reservation.”
“The folks that work here are beyond the best people I've worked with. I've had experiences with DHL, FedEx, and some private distributors that haven't been nearly as friendly, responsible, and accomodating as these guys are. Ms. Jackie runs a tight ship and it shows!”
“They are always so friendly and helpful. I always walking with just my item and they take care of everything - even internationally. This place makes me appreciate the value of local stores instead of big faceless chains like UPS that always make me sad lol”
“I wish I got her name but there was a young lady who helped me a couple weeks ago when I missed my signature-required delivery by a few minutes. I gave her my information and she called me back when the delivery person returned so that I could retrieve my new phone that I was desperate to replace since mine was damaged. She was so sweet and it was amazing customer service. I promised to leave a review and I am more than happy to because of how accommodating they were on such a hectic day! Little things like that make a big impact and her effort is not lost on me.”
“There are new owners here for a few years now and they are awesome! I believe a lot of the negative reviews are from the previous guy. Disregard them because this place is great and they are super friendly and helpful here!”
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“Always come here for my drop offs and prints outs. The prices for printing is much cheaper than the other UPS stores in the area. The guys in there are pretty efficient”