Valley Bank is a highly regarded local bank known for its professional customer service and helpfulness in meeting financial needs. Customers appreciate the friendly atmosphere and have enjoyed banking there for nearly 40 years. The bank offers convenient services, including safe deposit boxes, notarization, and a user-friendly online app. While there was an initial negative experience for one customer, management addressed the issue personally and resolved it satisfactorily, demonstrating their commitment to customer care. Overall, Valley Bank is praised for its supportive environment and accessibility, making it a trusted choice for banking needs.
Love this bank. Such professional customer service never had any issues, and they are so helpful for our financial needs. TY👍😃
October 2022
We call it the "Lollipop Bank', having done our banking at this friendly local banking for almost 40 years. We had a safe deposit box for many years and they notarize the few items we need motorized.Parking is always available and the ATM convenient. We have used the online app for years too.
March 2022
Had an initial bad experience but bank management called me and addressed issues personally. Very rare for a bank and worked on the matter over weeks to try and resolve to which point they did to my satisfactory. Very happy with how bank managed my situation and shows they truly care about their customers. ?
