Verizon is a telecommunications company known for its excellent customer service. Customers frequently praise the staff, especially Kelvin and Biraj, for their polite, warm, and efficient help. They go above and beyond to resolve issues, assist with new phones, and ensure a smooth transition of information. The team is described as friendly and knowledgeable, making the shopping experience enjoyable. Many customers return to this store for family phones and devices, appreciating the staff's commitment to meeting their needs and providing seamless support.