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“Alex was the most wonderful employee i’ve ever met at AT&T. He was considerate and patient while incredibly smart and fixed any issues we had. Even when i got home and was confused on something we called him and he helped us out loads. He deserves a huge raise or a promotion. Great guy to talk to”
“I upgraded my phone from this store . They store is great and the employees are very helpful. Syed helped me a lot for transfer my information to my ne phone. Really happy.”
“I wanted to replace SSD with a bigger size (from 256GB to 2TB), but could not open the SSD cover in my mew laptop. Based on existing reviews, I called the shop and Jimmy kindly picked the call and assured that it can be handled. I immediately drove there and Jimmy explained that the screw heads holding the SSD cover were worn out, skillfully unscrewed them, removed existing 2230 SSD (256GB) and inserted new 2280 size SSD (2 TB) which I already cloned. Now my laptop is working fine with the new SSD. Jimmy really made my day. I truly appreciate him. For anyone who wants to visit the shop, better street-park the car at the Cedar Ln. Plenty of parking spots.”
10AM - 8PM
42 Farm Vw, Montvale
Mobile Phones
“We were very lucky Robert was working in this location when we visited. He help us with bunch of things we needed, have lots of patience and knowledge. We really appreciated it.”
10AM - 9:30PM
1 Garden State Plaza Pkwy Kiosk #9244, Paramus
Mobile Phones
“I needed a new Zagg protective cover for the iPad. The earlier screen cover, cracked. The young man who helped me was quick, professional and searched for the best fit, to ensure our satisfaction.”
10AM - 9PM
852 River Rd, New Milford
Mobile Phones
“Speechless!!! Jack was amazing. He was super busy but he took the time to help each person at the same time and attended their needs. He provided me with the best deal for me and also informed me what could be helpful in a future.
If you need a trust worthy cellphone company/ person… come to Verizon in new Milford and ask for Jack.”
“I recently traded in two iPhones for upgrades. I completed my upgrade about two weeks before my husband’s, and I worked with Yash both times. He made the entire experience easy and smooth, taking the time to understand my needs and helping me get the best value from my plan.
Yash was patient and willing to answer every question I had, whether it was about the iPhone itself or even specific apps. Because of how positive my experience was, I specifically booked an appointment with him again when it was time to upgrade my husband’s phone.
He also gave me his business card so I could easily reach out if I had any concerns or questions afterward, which I really appreciated. I truly can’t say enough good things about the experience and the level of customer service he provided.”
“I had a great experience at the Eastchester Verizon store today—Jeremy was incredibly helpful and made everything easy and stress-free. I’ve always had positive experiences at this location, which keeps me coming back. In contrast, I’ve visited the Hartsdale store many times and unfortunately have consistently had poor service there. Highly recommend the Eastchester team!”
“ari. did a great job. even when i needed to come back to the store he was accommodating everytime. its hard to find someone honest who does good work. definitely worth it.”
“Sam had been helping me for the past week about getting a new phone and his customer service was the bomb.com. Every time I called he had an answer for me and tried to figure out the best solution. Matt definitely made the experience better!!!”
“Kayla Marie helped fixed my phone to connect better and faster thanks to her come here please. Fantastic excellent service !! ?boost mobile always has add a lines available and promotional deals for customers.”
“Chayna was amazing. Transaction was fast, smooth and very easy to do. Left my phone for an upgrade and in under an hour everything was ready for pick. For a good customer experience ask for Chayna”
“The best. Very professional and friendly. Cargo to Colombia, the best price and very reliable. More than 5 years using this service and without any setbacks. Thank you very much”
“Likitha has been very helpful, knowledgeable , and professional. She went above and beyond. I truly appreciate her help. If you need Verizon phone service, you definitely need to come to this store.”
“Mohammed was excellent. Very informed and helpful. He was pleasant and patient. He explain to my teenager how to care for her phone. And he showed me how to use my second line. Mohammed is great.”
10AM - 7PM
193 W 237th St, Bronx
Mobile Phones
“The staff was lovely. I came in to ask about an upgrade phone for my son. They were able to assist me and provide me with a plan with all details if I decided to upgrade. We thought about it and came back two days later to upgrade and take advantage of the Black Friday Deal. We ended up updating 2 phones to the new Iphone 17 Pro Max, we got 2 iPads and a great deal for our trade in phones.
Every one was very friendly, provided great service and ensured all our questions and concerns were addressed. They provided many options, deals and geared us to make a great choice both in value and within our budget.”
“Dear John, since you did such a good job, I am bring my daughter to your store at 3:30pm on this Sat. I would like her line to be joined to my account. Thant you for saving me 2000 dollars of upgrade a new phone. You are the best.”
11AM - 7:45PM
120 Passaic St, Hackensack
Mobile Phones
“Great experience! He replaced the screen on my phone and did an excellent job. The service was fast, professional, and the quality of the work was outstanding. On top of that, his price was very reasonable compared to other places. My phone looks and works like new again. Highly recommend if you need phone repairs!”
10AM - 7PM
1 Union St, Lodi
Mobile Phones
“Matthew was very knowledgeable and help us with all our concerns.
He even stayed after hours to help us solve a technical issue on the phone. He went above and beyond. I Appreciate him greatly!”
10AM - 8PM
119 US-46 Unit 3, Lodi
Mobile Phones
“Amazing customer service I was just in the store to upgrade my phone and the rep I believe his name was Kevin was super helpful went the extra mile he made the process quick and easy will be coming back to get a few more accessories!”
“Excellent customer service. Nelson at the AT&T store in Hackensack was extremely knowledgeable and professional. My husband and I had a big issue after ordering new lines and phones through AT&T 611, our bill was completely wrong, we were charged for a phone we never received, and every representative told us something different. Nelson took the time to fix everything, explained the process clearly, and even followed up with us to make sure it was all corrected in a timely manner. Highly recommend this store, ask for Nelson if you need a new line or a new phone. 100% recommend.”
11AM - 7PM
103 Fifth Ave, Pelham
Mobile Phones
“I had an outstanding experience at the AT&T store in Pelham. I came in with several issues—billing concerns, needing a new phone, and disconnecting a line—and the team went above and beyond to help me with everything.
Erickwas absolutely incredible. He took the time to call AT&T customer service and worked through my billing issues until he was able to get my costs down. His patience, professionalism, and dedication really stood out.
The owner, Kirby, was just as impressive. He stepped in to assist and also contacted customer service to make sure everything was handled properly. It’s clear that he truly cares about both his customers and his staff.
Every time I visit this store, I receive excellent service and leave feeling taken care of. The team is knowledgeable, friendly, and genuinely committed to helping. I can’t recommend this location highly enough—fantastic people and exceptional customer service all around!”
“Korey was great ! Super helpful and explained everything to me up front before I agreed to anything! Great customer service will recommend and come back for anything else I need.”
“Ian and Dave provided exceptional, professional service to me when I switched to AT&T. They were committed to resolving my particular challenges in the switch - I am very grateful! I would recommend them to anyone!”
“Jamal was very informative and helpful with the questions I had. He’s honest and I love going back to his store because I know I will always come out with a smile on my face filled with content because of his Great service.”
“Moreover, the store had an impressive selection of smartphones and accessories. It was refreshing to see the latest models from top brands, as well as a range of affordable options”
“Mr. Kervens my sales/tech support Verizon store specialist is very accommodating, helpful and knowledgeable. I thank him so much for his assistance and support!!!”
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“The store employee was very helpful and courteous He even set up my gateway and activated it since I’m not so computer savvy They need to let people know it’s a third party store which limits some things they can’t help you with. This saves the employee aggravation from rude customers”